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Privacy Policy

Privacy Policy

Version 2.3.

Effective 20 March 2024

Summary of changes

Added details about deletion requests to section 1.8. Added section 1.5.1. Data safety and app privacy details. Added Microblink affiliated company.

Microblink Privacy Policy

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations listed in section 1.3.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarize themselves with privacy policies applicable to any websites and/or services operated by third parties.

Please read this Privacy Policy carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any privacy related questions, please reach out to our Data Protection Officer at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb, Republic of Croatia), and its affiliated companies Microblink USA, LLC, (10 Grand Street, STE 2400, Brooklyn, NY 11249, United States of America), Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City, Philippines), (jointly referred to as “Microblink”).

 

Microblink can take on different roles when processing personal data. In situations described in Section 2. of this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and depending on the nature of this relationship, such a company shall be considered a data controller in that particular case.

 

When our customers use Microblink products or services to process personal data and this processing is performed on Microblink’s infrastructure, our customers are considered data controllers and Microblink acts as a data processor. Microblink’s data protection obligations towards our customers are governed by appropriate data processing documents that authorize Microblink to process personal data on their behalf and according to their instructions. In addition, these documents ensure that the processing of personal data entrusted to Microblink by our customers is performed securely by prescribing technical and organizational measures, that Data Subject’s rights will be executed by assisting the controller, that the confidentiality of persons authorized to process personal data will be ensured, that only appropriate sub-processors will be engaged, that compliance will be demonstrated and that personal data after the end of the provision of services will be adequately disposed of.
In case a customer purchases a Microblink product that works entirely on-premise, Microblink does not process any personal data and is considered a provider of means of processing.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Applicable laws

 

Given that Microblink is an entity with an international reach and a company with affiliated companies in different jurisdictions, a law that will apply to the processing will depend on which Microblink entity you interacted with. This can be either Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (GDPR), Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018 (UK GDPR), Rep. Act no. 10173 and NYS Information Security Breach and Notification Act.

 

Other privacy laws may also apply depending on the extraterritorial nature of privacy laws applicable to Microblink and its customers. To ensure compliance with different laws, Microblink diligently monitors global data privacy regulations as an integral component of its comprehensive compliance program.

 

1.4. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:
Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.5. Security of data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.
Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.
For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.5.1. Data safety and privacy details for customers

 

If you use Microblink’s SDK as a component of your app, the page on the link will help you disclose privacy and security information to your users.

 

1.6. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.6.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:
That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.

 

When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.7. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as it is required by the applicable law, a contract or Microblink’s business needs. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.
If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.8. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:
Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

For more information on how to execute specific requests for deletion of your data in cases when you used Microblink’s apps or DeveloperHub, please visit this link.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.9. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.10. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.11. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.12. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.13. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.14. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis.

Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.15. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.16. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Version” section and “Effective date” at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfill the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

2.1.4. Microblink Customer Portal

 

When purchasing Microblink’s technology through a Microblink Customer Portal, we collect the following personal data about you: first and last name, contact information (email address, phone number), company name, billing and payment information. Please note that we use an intermediary payment platform company to process your payments and that Microblink does not directly access your credit card number (other than the last four numbers). We will use your data for the purpose of processing your orders and enabling the use of purchased Microblink technology, to communicate with you regarding your orders, updates, and account-related information to fulfill our contractual obligations. Our sales team may contact you on the basis of your previous relationship as described in section 2.2. of this Privacy Policy.

 

We may also process log data, including your IP address, browser type, and operating system, and information about your use of our portal to analyze user behavior, trends, and preferences to enhance our webshop and service and identify areas for improvement.

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing and sales emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

2.4. Advertising and demand generation

 

This section of our Privacy Policy explains how Microblink processes data for advertising and demand generation purposes through advertising platforms.

 

We may collect and process the following types of data for advertising and demand generation: your name, email address, phone number, information about your online activity on our website and related platforms including data such as your IP address, device information, browser type, and browsing behavior, demographic information such as location, and interests to help us target our advertising and demand generation efforts effectively.

 

We use advertising platforms to display ads to users who may be interested in our products or services. This involves the use of cookies and similar technologies to track user interactions and provide relevant advertisements. We may use the data collected to identify potential leads and prospects for our products or services. This can include email marketing campaigns, retargeting, and other demand-generation activities.

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US
Intermediary payment platform
Processing payments and purchases made through Microblink Customer Portal, enabling customer to manage and cancel their subscriptions.
EU

Effective 10 July 2022

Download

Summary of changes

Added sections 2.1.4. Microblink Customer Portal and 2.4. Advertising and demand generation. Updates in section 3. Recipients of personal data.

Microblink Privacy Policy

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations listed in section 1.3.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarize themselves with privacy policies applicable to any websites and/or services operated by third parties.
Please read this Privacy Policy carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any privacy related questions, please reach out to our Data Protection Officer at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb, Republic of Croatia), and its affiliated companies Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City, Philippines), (jointly referred to as “Microblink”).

 

Microblink can take on different roles when processing personal data. In situations described in Section 2. of this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and depending on the nature of this relationship, such a company shall be considered a data controller in that particular case.

 

When our customers use Microblink products or services to process personal data and this processing is performed on Microblink’s infrastructure, our customers are considered data controllers and Microblink acts as a data processor. Microblink’s data protection obligations towards our customers are governed by appropriate data processing documents that authorize Microblink to process personal data on their behalf and according to their instructions. In addition, these documents ensure that the processing of personal data entrusted to Microblink by our customers is performed securely by prescribing technical and organizational measures, that Data Subject’s rights will be executed by assisting the controller, that the confidentiality of persons authorized to process personal data will be ensured, that only appropriate sub-processors will be engaged, that compliance will be demonstrated and that personal data after the end of the provision of services will be adequately disposed of.
In case a customer purchases a Microblink product that works entirely on-premise, Microblink does not process any personal data and is considered a provider of means of processing.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Applicable laws

 

Given that Microblink is an entity with an international reach and a company with affiliated companies in different jurisdictions, a law that will apply to the processing will depend on which Microblink entity you interacted with. This can be either Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (GDPR), Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018 (UK GDPR), Rep. Act no. 10173 and NYS Information Security Breach and Notification Act.

 

Other privacy laws may also apply depending on the extraterritorial nature of privacy laws applicable to Microblink and its customers. To ensure compliance with different laws, Microblink diligently monitors global data privacy regulations as an integral component of its comprehensive compliance program.

 

1.4. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:
Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.5. Security of data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.
Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.
For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.6. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.6.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:
That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.

 

When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.7. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as it is required by the applicable law, a contract or Microblink’s business needs. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.
If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.8. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:
Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.9. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.10. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.11. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.12. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.13. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.14. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis.

Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.15. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.16. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Version” section and “Effective date” at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfill the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

2.1.4. Microblink Customer Portal

 

When purchasing Microblink’s technology through a Microblink Customer Portal, we collect the following personal data about you: first and last name, contact information (email address, phone number), company name, billing and payment information. Please note that we use an intermediary payment platform company to process your payments and that Microblink does not directly access your credit card number (other than the last four numbers). We will use your data for the purpose of processing your orders and enabling the use of purchased Microblink technology, to communicate with you regarding your orders, updates, and account-related information to fulfill our contractual obligations. Our sales team may contact you on the basis of your previous relationship as described in section 2.2. of this Privacy Policy.

 

We may also process log data, including your IP address, browser type, and operating system, and information about your use of our portal to analyze user behavior, trends, and preferences to enhance our webshop and service and identify areas for improvement.

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing and sales emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

2.4. Advertising and demand generation

 

This section of our Privacy Policy explains how Microblink processes data for advertising and demand generation purposes through advertising platforms.

 

We may collect and process the following types of data for advertising and demand generation: your name, email address, phone number, information about your online activity on our website and related platforms including data such as your IP address, device information, browser type, and browsing behavior, demographic information such as location, and interests to help us target our advertising and demand generation efforts effectively.

 

We use advertising platforms to display ads to users who may be interested in our products or services. This involves the use of cookies and similar technologies to track user interactions and provide relevant advertisements. We may use the data collected to identify potential leads and prospects for our products or services. This can include email marketing campaigns, retargeting, and other demand-generation activities.

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US
Intermediary payment platform
Processing payments and purchases made through Microblink Customer Portal, enabling customer to manage and cancel their subscriptions.
EU

Effective August 2, 2023 to October 13, 2023

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Privacy Policy

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations listed in section 1.3.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarize themselves with privacy policies applicable to any websites and/or services operated by third parties.
Please read this Privacy Policy carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any privacy related questions, please reach out to our Data Protection Officer at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb, Republic of Croatia), and its affiliated companies Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City, Philippines), (jointly referred to as “Microblink”).

 

Microblink can take on different roles when processing personal data. In situations described in Section 2. of this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and depending on the nature of this relationship, such a company shall be considered a data controller in that particular case.

 

When our customers use Microblink products or services to process personal data and this processing is performed on Microblink’s infrastructure, our customers are considered data controllers and Microblink acts as a data processor. Microblink’s data protection obligations towards our customers are governed by appropriate data processing documents that authorize Microblink to process personal data on their behalf and according to their instructions. In addition, these documents ensure that the processing of personal data entrusted to Microblink by our customers is performed securely by prescribing technical and organizational measures, that Data Subject’s rights will be executed by assisting the controller, that the confidentiality of persons authorized to process personal data will be ensured, that only appropriate sub-processors will be engaged, that compliance will be demonstrated and that personal data after the end of the provision of services will be adequately disposed of.
In case a customer purchases a Microblink product that works entirely on-premise, Microblink does not process any personal data and is considered a provider of means of processing.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Applicable laws

 

Given that Microblink is an entity with an international reach and a company with affiliated companies in different jurisdictions, a law that will apply to the processing will depend on which Microblink entity you interacted with. This can be either Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (GDPR), Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018 (UK GDPR), Rep. Act no. 10173 and NYS Information Security Breach and Notification Act.

 

Other privacy laws may also apply depending on the extraterritorial nature of privacy laws applicable to Microblink and its customers. To ensure compliance with different laws, Microblink diligently monitors global data privacy regulations as an integral component of its comprehensive compliance program.

 

1.4. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:
Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.5. Security of data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.
Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.
For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.6. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.6.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:
That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.

 

When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.7. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as it is required by the applicable law, a contract or Microblink’s business needs. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.
If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.8. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:
Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.9. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.10. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.11. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.12. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.13. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.14. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis.

Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.15. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.16. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Latest Update” section and the version number at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfill the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US

Effective August 2, 2023 to August 2, 2023

Download

Summary of changes

Updated Microblink's roles in processing of personal data (Section 1.1.).

Privacy Policy

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations listed in section 1.3.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarize themselves with privacy policies applicable to any websites and/or services operated by third parties.
Please read this Privacy Policy carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any privacy related questions, please reach out to our Data Protection Officer at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb, Republic of Croatia), and its affiliated companies Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City, Philippines), (jointly referred to as “Microblink”).

 

Microblink can take on different roles when processing personal data. In situations described in Section 2. of this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and depending on the nature of this relationship, such a company shall be considered a data controller in that particular case.

 

When our customers use Microblink products or services to process personal data and this processing is performed on Microblink’s infrastructure, our customers are considered data controllers and Microblink acts as a data processor. Microblink’s data protection obligations towards our customers are governed by appropriate data processing documents that authorize Microblink to process personal data on their behalf and according to their instructions. In addition, these documents ensure that the processing of personal data entrusted to Microblink by our customers is performed securely by prescribing technical and organizational measures, that Data Subject’s rights will be executed by assisting the controller, that the confidentiality of persons authorized to process personal data will be ensured, that only appropriate sub-processors will be engaged, that compliance will be demonstrated and that personal data after the end of the provision of services will be adequately disposed of.
In case a customer purchases a Microblink product that works entirely on-premise, Microblink does not process any personal data and is considered a provider of means of processing.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Applicable laws

 

Given that Microblink is an entity with an international reach and a company with affiliated companies in different jurisdictions, a law that will apply to the processing will depend on which Microblink entity you interacted with. This can be either Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (GDPR), Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018 (UK GDPR), Rep. Act no. 10173 and NYS Information Security Breach and Notification Act.

 

Other privacy laws may also apply depending on the extraterritorial nature of privacy laws applicable to Microblink and its customers. To ensure compliance with different laws, Microblink diligently monitors global data privacy regulations as an integral component of its comprehensive compliance program.

 

1.4. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:
Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.5. Security of data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.
Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.
For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.6. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.6.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:
That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.

 

When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.7. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as it is required by the applicable law, a contract or Microblink’s business needs. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.
If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.8. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:
Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.9. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.10. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.11. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.12. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.13. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.14. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis.

Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.15. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.16. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Latest Update” section and the version number at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfill the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US

Effective July 17, 2023 to August 2, 2023

Download

Summary of changes

Updates to section 1.3. Applicable laws.

Privacy Policy

 

Latest Update: February 2023

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations.
This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarise themselves with privacy policies applicable to any websites and/or services operated by third parties.

 

Please read it carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.
If you have any questions about this Privacy Policy, please email us at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb), and its affiliated companies Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City), (referred to as “Microblink”).
This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. In all situations described in this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and under what circumstances, such a company shall be considered a data controller in that particular case.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Applicable law

 

Given that Microblink is an entity with an international reach and a company with affiliated companies in different jurisdictions, a law that will apply to the processing will depend on which Microblink entity you interacted with. This can be either Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (GDPR), Data Protection Act 2018 and the GDPR as saved into United Kingdom law by virtue of Section 3 of the United Kingdom’s European Union (Withdrawal) Act 2018 (UK GDPR), Rep. Act no. 10173 and NYS Information Security Breach and Notification Act. Other privacy laws may also apply depending on extraterritorial natute od privacy laws.

 

1.4. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:
Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.
Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

 

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.5. Security of your data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.
Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.
Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.

 

For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.6. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.
To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.
Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.6.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:
That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.
When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.7. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as it is required by the applicable law, a contract or Microblink’s business needs. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.

 

If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.8. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:
Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.
Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.
Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.9. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.10. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.11. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.12. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.13. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.14. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis. Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

 

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.15. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.16. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Latest Update” section at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfil the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.
This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.
This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.
If you are a company representative, keep in mind that we may send you marketing emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.
If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.
Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.
Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US

Effective May 3, 2023 to July 17, 2023

Download

Summary of changes

Company address updated.

Privacy Policy

 

 

Latest Update: February 2023

 

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarise themselves with privacy policies applicable to any websites and/or services operated by third parties.

 

Please read it carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any questions about this Privacy Policy, please email us at privacy@microblink.com.

 

1.1. About us

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb), and its affiliated companies Microblink Ltd. (6th Floor, 9 Appold Street, London, United Kingdom, EC2A 2AP), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad INT’L, INC. (25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City), (referred to as “Microblink”).

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. In all situations described in this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and under what circumstances, such a company shall be considered a data controller in that particular case.

 

1.2. Personal data

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Lawful basis for processing

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:

Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

 

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

 

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.4. Security of your data

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.

 

Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.

 

For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.5. Data transfers and sharing the data

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.5.1. International data transfers

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:

That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.
When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.6. Data retention period

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as the applicable law requires. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.

 

If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.7. Your rights related to the processed data

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:

Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.8. Do Not Track requests

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.9. Cookies

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.10. No automated decision-making and profiling

Microblink does not automatically process nor use techniques for profiling its users.

 

1.11. User content

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.12. Children’s data

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.13. Third-party personal data you share with Microblink

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis. Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

 

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.14. Questions or concerns

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

1.15. Changes to the Privacy Policy

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Latest Update” section at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfil the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.3. Job applications

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

2.2. Receiving Microblink’s newsletters and direct marketing

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

2.3.1. Registration

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

3. Recipients of personal data

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US

Effective April 20, 2023 to May 3, 2023

Download

Privacy Policy

 

Latest Update: February 2023

 

1. General

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. It explains how the data is collected, how it is stored, for how long it is retained, what the purposes of processing are, as well as individual rights in relation to such data. Microblink processes personal data following the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations.

 

This Privacy Policy does not apply to third-party websites and/or services you may encounter using Microblink services. We encourage every user to carefully familiarise themselves with privacy policies applicable to any websites and/or services operated by third parties.

 

Please read it carefully before accessing any Microblink service (as defined below) or if you interact with Microblink in any other way.

 

If you have any questions about this Privacy Policy, please email us at privacy@microblink.com.

 

1.1. About us

 

Provisions of this Privacy Policy apply to Microblink LLC (Trg Drage Iblera 10, 10000, Zagreb), and its affiliated companies Microblink Ltd. (Devonshire House, 60 Goswell Road London, United Kingdom), BlinkReceipt, LLC (d/b/a Microblink) (10 Grand St, Suite 2400, Brooklyn, NY 11249, United States of America) and SourcePad (INT’L, INC., 25 ADB Avenue, Suite 2701 Discovery Centre Building, Ortigas Center, Pasig City), (referred to as “Microblink”).

 

This Privacy Policy details Microblink’s commitment to protecting the privacy of individuals who share their personal data with Microblink. In all situations described in this Privacy Policy, Microblink acts as the data controller. Depending on the affiliated company you came into contact with and under what circumstances, such a company shall be considered a data controller in that particular case.

 

1.2. Personal data

 

Within this Privacy Policy, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

1.3. Lawful basis for processing

 

The lawful basis we rely on while processing personal data in the context of this Privacy Policy are:

 

Consent. In some specific situations (as designated below), we may ask you for your consent to process your personal data. If you provide your consent, we will process your data on the basis of such consent. You may withdraw such consent previously granted at any time. However, withdrawing your consent does not affect the lawfulness of any processing based on your consent before your withdrawal.

 

Contract. If you engage with Microblink on a contractual basis, Microblink processes personal data to fulfil our obligations under the contract.

 

Legitimate interest. We process your personal data on the basis of our prevailing legitimate interest to achieve the purpose of giving you services through our website or communicating with you. If collecting and processing personal data is based on Microblink’s legitimate interest, we give our best efforts to ensure your fundamental rights and freedoms are not overridden by Microblink’s interests or the interests of any third party.

 

1.4. Security of your data

 

Microblink implements an information security management system to ensure the confidentiality, availability and integrity of information assets and protection from threats and vulnerabilities.

 

To prevent unauthorized access or disclosure and to maintain data accuracy, as well as to ensure the appropriate use of such data, Microblink utilizes all reasonable technical and organizational measures to protect your personal data, including but not limited to minimizing the processing of personal data, pseudonymization, and anonymization of personal data as soon as possible, transparency about the functions and processing of personal data, enabling each individual to have knowledge of the ways and reasons for data processing.

 

Furthermore, these measures include adequate physical and logical access control, the use of protective technology, and security principles in system acquisition, development and maintenance. All personal data is encrypted while in transit and in storage by using up-to-date industry standards. Microblink is compliant with the ISO 27001:2013 standard, which ensures that information security risks in the company are adequately managed. Additionally, Microblink continuously undertakes and upgrades different measures to ensure the highest standards for data privacy. We design all our processes with special emphasis on protecting personal and confidential data.

 

Although Microblink takes best industry practice in keeping the data safely stored, Microblink does not warrant that the undertaken safety, technical and organizational measures will be sufficient to fully protect your personal data against potential unauthorized access and use of your personal data. Moreover, to the maximum extent permitted by applicable law, Microblink cannot guarantee the safety of your information when in the possession of other parties. However, if such an attempt is detected, we will notify you as soon as reasonably possible of a potential breach of the security measures either directly to your contact address, if available, or via an alert notification on the Microblink website and other appropriate channels.

 

For any questions and reports regarding security, you can reach out to Microblink’s Information Security team via security@microblink.com.

 

1.5. Data transfers and sharing the data

 

The Internet is a global environment and using the Internet to collect and process personal data predominantly involves the transmission of data on an international basis. Any such transfer is made under regulatory requirements that ensure such transfer and/or country maintains the same level of personal data protection. Microblink opted for industry-approved storage providers with the highest privacy and data security standards.

 

To give you better service and complete support, please note that if you contacted Microblink in relation to a production license of Microblink product(s), Microblink might share your contact details with its partner representing Microblink in your respective territory. Microblink may share information with its affiliates and subsidiaries, its subsequent owner, co-owner, or operator of the services and their advisors in connection with a corporate merger, consolidation, restructuring, or the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, following this Privacy Policy. If legally required to do so or when necessary to protect Microblink rights or the rights of third parties, Microblink will disclose information to public authorities, such as law enforcement.

 

Microblink may implement additional tools or introduce new third-party providers to enhance your user experience and optimise its services and offerings. Microblink will strive to notify of such changes by updating this Privacy Policy in due time. Data collected through the channels described above might be shared with such third parties.

 

In section 3. Recipients of personal data, you can find additional information on the categories of recipients and purposes of data transfers. You can contact Microblink at any time to get additional information about such data sharing.

 

1.5.1. International data transfers

 

When Microblink transfers personal data to recipients outside of the European Economic Area, we make sure the recipient offers a similar degree of protection and ensure that one of the following safeguards is in place:

That the data is transferred to countries that have been deemed to provide an adequate level of protection of personal data by the European Commission;
That the transfer is made on the basis of Standard Contractual Clauses approved by the European Commission or International Data Transfer Agreement approved by Information Commissioner’s Office;
That the appropriate transfer risk assessment has been conducted to determine whether the recipient of the personal data can offer appropriate safeguards.
When transferring data to third countries, we implement appropriate technical and organizational measures to ensure the adequate level of security of your personal data by conducting transfer risk assessments.

 

1.6. Data retention period

 

Microblink will retain your personal data as long as it is required to fulfil the purpose of collection or for as long as the applicable law requires. Upon collection of your personal data, Microblink will disclose for how long it will process your personal data or, if that is not possible, provide criteria for determining that period. Some criteria we use for determining the retention period are categories of personal data processed, the necessity of processing personal data in question to achieve a specific purpose, prevailing legitimate interests of Microblink or any third party, or a legal obligation to retain the data.

 

If you are unsure how long we process your personal data, feel free to contact our Data Protection Officer via privacy@microblink.com.

 

1.7. Your rights related to the processed data

 

Each individual has a right to know what data Microblink holds about any such person. The rights every individual has in relation to personal data processed by Microblink are:

Right of access. You have the right to get confirmation as to whether or not your personal data is being processed by Microblink. Where that is the case, you have the right to access your personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, data subject’s rights, where the personal data is not collected from the data subject, any available information as to their source and the existence of automated decision-making.

 

Right to rectification. You have the right to ask us to correct the personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Right to erasure. You have the right to ask us to erase your personal information if it is no longer necessary for the purpose which it was originally collected or processed for, if you withdraw your consent, if you object to the processing of your data, and if there is no overriding legitimate interest to continue this processing or we process your data for direct marketing, if we have processed the personal data unlawfully or we have processed the personal data to offer information society services to a child.

 

Right to restriction of the processing. You have the right to ask us to restrict the processing of your personal information when you think that your personal data we process is inaccurate, that the data has been unlawfully processed, when we no longer need the personal data but you need us to keep it in order to establish, exercise or defend a legal claim, or you have objected to us processing your data, and we are considering whether Microblink’s legitimate grounds override yours.

 

Right to object to processing. You have the right to object to the processing of your personal information. Keep in mind that in some circumstances, this right is not absolute and that Microblink may not be able to completely delete your personal data from its systems. For example, you can object to the processing of your personal data for direct marketing at any time, and after this, we may not process your personal data for this purpose. However, this does not automatically mean that we will erase all personal data we have about you. It is more likely that we will retain just enough information about you to ensure that your preference not to receive direct marketing is respected in future.

 

Right to data portability. You have the right to ask that we transfer the personal information we have about you to another organisation, or to you, in certain circumstances.

 

Contacting the supervisory authority. You have the right to lodge a complaint with a supervisory authority.

 

Additionally, you have the right not to receive discriminatory treatment by Microblink for exercising an individual’s rights conferred by the applicable data protection laws.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

For any questions and requests for access or deletion, please email Microblink at privacy@microblink.com. It is necessary to clearly state on which basis and through which channel you shared your personal data with Microblink so we can easily fulfil your request. Please note that Microblink may ask for additional information to determine if you are authorized to submit a particular request. If you have a complaint about Microblink’s handling of your data, you can contact the supervisory authority (Croatian Personal Data Protection Agency) to find out more information.

 

1.8. Do Not Track requests

 

Your browser or device may include ‘Do Not Track’ functionality. Since these features are not yet uniform and there is no common standard adopted by industry or regulators, Microblink’s information collection and disclosure practices, as well as the choices Microblink provides to its website users, Microblink will continue to operate as described in this Policy, whether or not a Do Not Track signal is received.

 

1.9. Cookies

 

For more information on what cookies are, how to manage cookies on this website and the types of cookies we use, please read our Cookie Policy.

 

1.10. No automated decision-making and profiling

 

Microblink does not automatically process nor use techniques for profiling its users.

 

1.11. User content

 

Microblink practices a zero-tolerance approach to illegal, prohibited, and unethical activities, as well as upload of related content. Please familiarize yourself with the User Content provisions as defined in our Terms of Use. Any and all use of Microblink services must be in compliance with the stated terms.

 

1.12. Children’s data

 

Microblink does not knowingly collect information from persons who are considered children by their local law. We encourage parents and guardians to take an active role in their children’s online and mobile activities and interests.

 

Children below the age of 16 may provide their information only if a parent or guardian has given their consent to do so, in accordance with applicable law. If you have reason to believe that a child below the minimum age has provided personal data to Microblink through using any of the above-stated services without the necessary consent, please contact us at privacy@microblink.com, and we will use commercially reasonable efforts to delete that data.

 

1.13. Third-party personal data you share with Microblink

 

When you send personal data of third parties to Microblink, you are responsible for ensuring an appropriate legal basis for any such sharing of third parties/data subjects. Microblink may ask you to provide evidence that such data is shared on a lawful basis. Microblink shall use its best efforts to ensure that third parties’ personal data is processed, handled, and collected in the same manner as your own personal data. However, you are solely responsible for obtaining consent from third parties for the use and processing of their personal data.

 

Additionally, it is your obligation to understand and abide by the applicable local data protection laws when you process and share personal data with Microblink.

 

1.14. Questions or concerns

 

Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the services, or the protection of the personal data Microblink holds about you, please contact us via email at privacy@microblink.com. We seek to resolve any concerns you may have promptly. You can reach our Data Protection Officer at the same address for any questions or concerns about your data shared with Microblink.

 

1.15. Changes to the Privacy Policy

 

Microblink is likely to make changes to its services in the future and, as a consequence, will need to revise this Policy to reflect those changes. You can tell when changes have been made to the Privacy Policy by referring to the “Latest Update” section at the top of this page. When the Policy is revised, Microblink will post the new Policy on the Microblink website (www.microblink.com), so you should review the page periodically. We encourage you to review the Privacy Policy whenever you access the services to stay informed about Microblink privacy practices. Please do not use Microblink services if you do not agree with any of the stipulations contained herein.

 

2. Personal data processing operations

 

2.1. Use of Microblink online services and websites

 

Data shared with Microblink by accessing the Microblink website is used for the purposes of managing your relationship with Microblink as well as better personalization of your experience and interaction with Microblink, customizing advertising and offerings.

 

2.1.1. Contact forms and e-mail communication

 

Microblink’s website contains multiple contact and support forms through which you can reach our Marketing, Sales or Support teams. To respond more efficiently, we may ask for some additional information when filling out the contact forms (including but not limited to name and last name, user name, e-mail address, phone number, city, country of residence, company name, department, job role, city, device, browser, application name, IP address). Depending on the type of your inquiry, Microblink will process the data expressly stated on the respective form to fulfil the purpose of replying to your request, optimizing our services, and informing you about Microblink’s products and customised offerings. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

To process your personal data for the processes mentioned above, Microblink pursues its legitimate interest in answering your inquiry.

 

2.1.2. Developer Hub registration

 

If you want to try out Microblink products in a trial environment, we ask you to register on the Microblink Developer Hub by giving first and last name, e-mail, job position, organization name, industry and country.

 

This collection is based on the Microblink’s legitimate interest to protect its intellectual property and to communicate with you and your company in relation to the use of Microblink products, as well as a contractual obligation on the basis of trial use of Microblink technology.

 

Data shared with Microblink by registering on the Microblink Developer Hub is used for setting up and maintaining your registration and to provide features available in Microblink technology as well as to update you on the new services, if you are an existing Microblink user. For these purposes, such data may be shared with third-party service providers, as described in Section 3 Recipients of personal data.

 

We may keep the data you registered in order to protect Microblink’s rights and/or our intellectual property.

 

2.1.4. Job applications

 

If you apply for a particular job opening or send an open application, the data contained therein shall be processed and stored by Microblink. Personal data processed can include but is not limited to, first and last name, address, age, date of birth, email, education, work experience and any other personal data included in the CV and cover letter you send as a part of your application.

 

This data is processed on the basis of Microblink’s legitimate interest in carrying out a selection process. After the selection process is finished, we delete the submitted job applications. However, when applying for a position at Microblink, you are given the option to provide your consent for us to keep you in our candidate database for 24 months, and if a position that would suit your qualifications opens up in the future, we may contact you for a job interview.

 

When you reach out to Microblink and share personal and other confidential information via emails or any other communication channel will be used to assess your profile for a particular job opening and to potentially contact you. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data. You can always send a reply stating you want your data and CV to be deleted from Microblink’s candidate portfolio.

 

2.2. Receiving Microblink’s newsletters and direct marketing

 

If you provided your email to receive Microblink newsletter, we might have collected personal data contained within such email addresses. Subscribing to the Microblink newsletter is voluntary (based on the consent you have given). Following your subscription, you receive an email through which you can unsubscribe at any time.

 

When subscribed to our newsletters, you will receive emails with promotional communications, including emails about the products and services offered by Microblink or its partners, and customizing Microblink offerings to you or webinars and other events. For these purposes, such data may be shared with third-party service providers, as described in section 3. Recipients of personal data.

 

If you are a company representative, keep in mind that we may send you marketing emails on an opt-out basis, but only in the context of the position you hold. This communication can occur without prior consent, and it is based on the previous sale of a product or a service, given that you had the chance to prohibit the use of such information.

 

2.3. Use of Microblink demo applications

 

2.3.1. Registration

 

Some Microblink demo mobile applications may ask you to register before using the application. This way, Microblink might have collected personal data contained within such an email address. Since the demo applications showcase our technology, it is Microblink’s legitimate interest to contact you at the given email address with our product offering. You can object to this processing at any given time.

 

2.3.2. Sharing of personal data

 

Please note that not all demo applications store scanned images and that some demo applications process personal data on devices. It is described within each application how the data is processed, what lawful basis is used for processing, whether the images are stored and what the retention period for storing the data is.

 

If you are trying out Microblink’s technology by using demo mobile applications available on public app stores or by using applications intended for beta testing, depending on the document you are scanning and the component you are trying out, you may be sharing personal data with Microblink.

 

Microblink uses some mobile demo applications to collect personal data for the purpose of training machine learning systems to enhance the accuracy, performance and functionalities of Microblink products, to improve Microblink technology and add support for new types of documents. If we use an application to collect personal data for this purpose, this will be expressly stated in the privacy notice within the application, and Microblink will ask for the user’s consent for this processing. Such data may be shared with third parties solely for the purpose of developing and testing the technology. You can contact Microblink at any time to get additional information about such data sharing and described processing, as well as withdraw your consent at any time.

 

Personal data shared with Microblink using the demo applications may include (depending on the type of document scanned) first and last name, address, date, and place of birth, gender, sex, nationality, country of residence, signature, passport number, social security number, driver’s license number, state or national ID card number, other ID card number, personal identification number, face image, eye colour, weight, height, organ donor status, biometric data or other categories of data found on scanned identity documents.

 

3. Recipients of personal data

 

Microblink uses various tools, third-party service providers, plug-ins and other technologies to pursue its legitimate interest in carrying out web analysis, improving your website experience, personalizing and enhancing its offerings to you, and optimizing Microblink’s products, services and processes. These recipients of personal data are assorted into different categories based on their purpose of processing. Our vendors are located in the EU, UK or US and have undergone security audits to make sure that they can ensure an adequate level of personal data protection. All recipients fall into the IT and ICT sectors.

 

 

Category of recipient Purpose of the processing Location of the recipient
Web analytics tools
Carrying out web analysis, improving your website experience, optimizing Microblink services and products, personalizing and enhancing its offerings to you.
US and/or the EU
Demo mobile applications analytics tools
Carrying out analysis of Microblink demo mobile applications, measuring the success of such applications through the use of cookies, determining your interactions with the particular application and tracking your usage to provide statistical reports of the activity.
US
Plug-ins
Various links and plug-ins from third parties are placed on the Microblink website for the purpose of improving Microblink’s marketing and go-to-market (GTM) processes. In particular, such links and plug-ins redirect users to Microblink’s social networks and/or code hosting platforms or are used for commenting purposes.
US
Cloud computing software tools
Increasing productivity and collaboration of Microblink’s employees, as well as for storing Microblink’s data.
US and/or the EU
Selection and recruitment process tools
Streamlining Microblink’s selection and recruitment processes.
US
Contract management and signing tools
Enabling Microblink to create, execute and monitor legal documents at scale.
UK
Marketing tools
Improving Microblink marketing operations and campaigns.
US
Communication tools
Managing and talking to our current or potential customers, partners or other interested parties, as well as improving automation of transactional and marketing email.
US
Customer relationship management (CRM) platforms
Managing all Microblink’s relationships and interactions with both current and potential customers.
US
Go-to-market (GTM) tools
Streamlining Microblink’s go-to-market (GTM) process (improving the sales conversation, engaging with current and potential customers, managing relationships with current and potential partners, increasing long-term customer value, and enabling Microblink to market an existing or new product and/or service.)
US
Accounts Receivable (AR) management tools
Improving and managing Microblink’s accounting and financial processes.
US

Terms of Use

Version 1.2

Effective March 25 2024

Summary of changes

Added provisions to protect children data to 2.1. Redacted prohibited activities and prohibited user content in 2.5. and 3.2. Added confidentiality provision to clause 11. Changed governing law and resolution of disputes in clause 17.

Terms of Use

 

INTRODUCTION

 

We welcome you (“you,” “user”) to use the services of Microblink LLC and its affiliated companies (“Microblink”). These Terms of use govern the following:

  • Microblink demo mobile and web applications;
  • Secure Image Upload;
  • Microblink website and its subdomains;
  • Testing, trial and pilot use of products and/or services;

(individually and collectively referred to as the “Service”).

Please note that these Terms of Use are divided into general terms (“General Terms”) and terms specific to a particular Service listed above (“Specific Terms”) (collectively referred to as “Terms”). Both the General Terms and the Specific Terms apply to your use of the Service.

 

GENERAL TERMS

 

These Terms set forth legally binding terms and conditions applicable to your use of the Service, however installed, accessed, and/or used, whether via personal computers, mobile devices, or otherwise.

 

PLEASE BE REMINDED THAT THESE TERMS CONSTITUTE AN AGREEMENT BETWEEN YOU AND MICROBLINK AND DEFINE YOUR RIGHTS AND RESPONSIBILITIES WITH RESPECT TO THE SERVICE. FURTHERMORE, THESE TERMS INCLUDE, AMONG OTHER, RELEVANT INFORMATION ABOUT MICROBLINK’S PROCESSING OF PERSONAL DATA, IF ANY, AND YOUR RIGHTS AND/OR OBLIGATIONS RELATED THERETO, LIMITATIONS OF LIABILITY, WARRANTIES, CLASS ACTION WAIVERS, APPLICABLE LAW AND OBLIGATORY ARBITRATION. THEREFORE, IT IS IMPORTANT THAT YOU READ AND FULLY UNDERSTAND THESE TERMS.

 

By downloading, installing, accessing, or using the Service you represent and warrant that you have the right, authority and capacity to accept these Terms and to abide by them and you confirm that you have read and understood the Terms and other documents referred to herein. If you do not accept or understand the Terms, please do not use, download, access or register with the Service. Please note that if you do not agree to these Terms, you are not entitled to use the Service and you must promptly uninstall or remove all copies of the Service and cease the use thereof.

 

In addition to these Terms, you agree to abide by any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy, as well as all other operating rules, notices, policies and procedures that may be published or provided to you from time to time in relation to the Service, each of which is incorporated herein.

 

In case you are using Service for the purpose of testing Microblink’s technology or to receive support services from Microblink and are acting in the capacity of data controller, the data processing addendum available at https://microblink.com/dpa-for-the-use-of-microblink-technology-and-support-services/ shall apply and shall be deemed incorporated by reference into these Terms.

 

If you have any questions about these Terms, please contact legal@microblink.com.

 

1. Modifications of the Terms

 

From time to time, Microblink may modify or amend these Terms. Please review these Terms regularly to ensure that you are aware of any changes thereto by referring to the effective date legend on top of this webpage. By continuing to use the Service following the publication of modification, you accept any such change or modification. Please do not use the Service if you do not agree with any of the stipulations contained herein.

 

2. Eligibility and your use of the Service

 

2.1. Eligibility

 

The Service is intended solely for persons 13 years of age or older. Access to or use of the Service by persons under 13 years of age is expressly prohibited.

 

By accessing or using the Service, you represent and warrant that you are legally considered an adult in your country or territory and agree to be bound by these Terms. Alternatively, if you are legally a minor but 13 years of age or older, your parent or legal guardian needs to read these Terms with you and ensure that they agree to your access and use of the Service. Any use of the Service without parental consent is strictly prohibited. Parents and guardians are encouraged to take an active role in their children’s online and mobile activities and interests. In addition, users are prohibited from uploading or providing any information related to children through the use of the Service without parental consent.

 

If you have reason to believe that a child below the minimum age is using the Service without necessary parental consent, please contact Microblink at legal@microblink.com, and we will use commercially reasonable efforts to discontinue offering the Service to said person.

 

2.2. Compliance and export regulation

 

You represent and warrant that you will use the Service in compliance with the applicable laws and regulations and agree not to access or use the Service in jurisdictions where the Service or any part thereof may violate said laws or regulations.

 

You represent and warrant that you will not use or otherwise transport, export or re-export, divert or cause to be diverted (directly or indirectly) the Service into any country forbidden to receive the Service by any jurisdictions’ export or technology laws or regulations. You also represent and warrant that you are not located in any such country. Microblink shall not be liable for actions deriving from this paragraph as they cannot in any way influence or control the use of the Service in the described manner.

 

2.3. User account and passwords

 

You agree that you will be solely responsible for all activities that occur under your account for using the Service. You understand and agree that you are responsible for safeguarding your account details and maintaining the confidentiality of your passwords. You agree to notify Microblink immediately of any unauthorized use or other security breach related to your account and/or passwords.

 

2.4. Accuracy of information

 

You agree not to provide inaccurate, misleading or false information in connection with your use of the Service. If the information you have provided to Microblink subsequently becomes inaccurate, misleading or false, you shall promptly notify Microblink of such change.

 

2.5. Prohibited activities

 

The list below contains examples of behaviors that are prohibited within your use of the Service:

  • Using the Services in a way different than their intended purpose;
  • Impersonating another person or entity;
  • Accessing or using the Service in an unlawful way or for any unlawful purpose;
  • Transmission of any data, materials, content or information which is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership of intellectual property rights of any other person, or otherwise unlawful;
  • Transmission of viruses, malware, or other malicious code in the Service;
  • Modification, reverse-engineering, or other manipulation of the Service;
  • Interfering with or disrupting the Service.

 

Notwithstanding any other remedies Microblink might have under the applicable law, please note that Microblink reserves the right to terminate or suspend your access to the Service upon becoming aware of your engagement in any prohibited activities.

 

3. User Content

 

3.1. Responsibility for User Content

 

When you use the Service, you may generate user content, meaning any content created and/or uploaded by you, such as any text, photographs, pictures, images, data and information or other content that you submit in the Service (hereinafter: „User Content“).

 

AS MICROBLINK HAS NO CONTROL THEREOVER, MICROBLINK EXPLICITLY EXCLUDES ANY AND ALL LIABILITY FOR USER CONTENT. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USER CONTENT YOU UPLOAD, INCLUDING COMPLIANCE WITH ALL LAWS APPLICABLE TO YOU AND/OR YOUR USER CONTENT.

 

If you have uploaded any User Content contrary to the applicable laws, regulations or these Terms, please send the deletion request immediately to privacy@microblink.com for Microblink to facilitate your compliance therewith. If no deletion request is received, it shall be assumed that you have permission and the right to share the User Content with Microblink.

 

3.2. Examples of prohibited User Content

 

The following types of User Content are examples of prohibited User Content:

  • Defamatory,, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal User Content,
  • User Content that infringes applicable laws or violates third person’s rights (including, but not limited to, intellectual property rights as well as rights of privacy and publicity);
  • User Content that promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • “Junk mail,” “chain letters,” or “spam”;
  • User Content of a commercial nature without Microblink’s explicit authorization;
  • User Content containing unlawfully obtained personal data;
  • User Content containing data illegal to share without special permission(s).

 

Any comments or opinions expressed in User Content should not be deemed as representing Microblink’s views or the views of its subsidiaries, affiliates, representatives, officers, and employees. Microblink assumes no responsibility for monitoring the Service for inappropriate content or conduct or for the conduct of any user of the Service, including any User Content submitted to the Service. If you see any material in the Service that, in your good faith belief, is offensive, hateful, harassing or that you otherwise think is prohibited, you may notify Microblink at privacy@microblink.com.

 

3.3. Licensing of User Content

 

By using the Service, you grant Microblink a free, perpetual, irrevocable, non-exclusive, worldwide, transferable and royalty-free license over any User Content, with the right to sublicense, reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, incorporate into other works and otherwise use and commercially exploit any User Content in any media now existing or hereafter developed, including without limitation on websites, in audio format, and in any print media format. You agree to permanently waive any claims and declarations of moral rights or attribution with respect to your User Content.

Without prejudice to the above, please note that any images containing personal data shared with Microblink when using the Service will be securely stored and processed exclusively in accordance with Microblink’s Privacy Policy, relevant privacy notices and/or applicable data processing addendum. Additionally, as Microblink aims to be transparent with its users, when an image containing personal data is shared with Microblink through the Service, such Service will inform you in advance that the images are going to be stored by Microblink and for which purposes such images shall be processed.

 

Following the above User Content license and rights and to the extent applicable, by using the Service you represent and warrant that:

 

  • You own, or have the necessary licenses, rights, and/or consents to submit your User Content through the Service;
  • Your User Content and the exercise of Microblink’s rights as stated in these Terms do not and will not violate, misappropriate or infringe any intellectual property rights or other rights of any third person, including but not limited to trademark rights, copyrights, moral rights and publicity rights of any third party, as well as that sharing of such User Content is in accordance with applicable laws; and
  • You possess all rights necessary for the reproduction, distribution, transmission, public performance, public display, and other exploitation of your User Content.

 

 

3.4. Copyright infringement

 

Microblink technology is protected by copyright and Microblink adheres to all third-party copyrights. If you believe copyrighted work was uploaded to the Service without authorization, you may submit a copyright infringement notice via email to legal@microblink.com. Microblink will review all claims of copyright infringement received and remove User Content deemed to have been posted or distributed in violation of any such laws. When making a claim, please provide the following:

  1. the name and contact information of the copyright owner or his/her representative making the claim (“Notifying Party”);
  2. signed confirmation by the Notifying Party that he/she is the copyright owner or the owner of a neighboring right or entitled to act on behalf of the owner of such right;
  3. an itemization of the potentially infringing User Content and the relevant Service, preferably sufficiently detailed for said User Content to be located within the Service;
  4. a statement that the Notifying Party has a good faith belief that the infringing material is not authorized by the copyright owner, the copyright owner’s representative or permitted by law;
  5. information showing the Notifying Party’s unsuccessful request to the content provider regarding the removal of the potentially infringing User Content from the Service or the impossibility of identifying the content provider;
  6. a signed statement that the information in the notice is accurate, and under penalty of perjury, that the Notifying Party is authorized to act on behalf of the copyright owner.

 

3.5. User Submissions

 

You acknowledge and agree that all rights to the content of your questions, comments, suggestions, ideas, feedback, bug reports or other information provided by you regarding the Service (“Submissions”) shall be assigned to Microblink and become exclusively Microblink’s property. Microblink shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment of or compensation to you.

 

4. Additional costs

 

You acknowledge that you continue to be subject to the terms and conditions of your service providers, including but not limited to your Internet or mobile service carrier or provider. You acknowledge that Microblink is not responsible for your carrier’s fees, products and services, and that you are solely responsible for all costs incurred to access or use the Service through any Internet, wireless or other communication services, such as fees for data usage on an Internet service provider’s or a wireless carrier’s network. You are encouraged to check with your carrier to determine the fees that apply. You agree to resolve any problems with your carrier directly with the applicable party, without involving Microblink.

 

5. Maintenance of Service, updates and upgrades

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink is not obliged to maintain or support the Service, to provide all or any specific content through the Service, or to provide you with updates, upgrades or services related thereto. You acknowledge that Microblink may, from time to time, in its sole discretion, issue updates or upgrades to the Service, thereby temporarily or permanently disabling access to the Service, and automatically update or upgrade the version of any part of the Service (as applicable). You consent to such automatic updating or upgrading of the Service and agree that these Terms will apply to all updates or upgrades unless such an upgrade is accompanied by a separate agreement, in which case the terms of that agreement will precede these Terms. You acknowledge and agree that Microblink shall have no liability arising out of the unavailability of the Service.

 

6. Discontinuation and termination

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink reserves the right to discontinue offering the Service or any part thereof without notice or liability.

 

Your right to the Service remains in effect until terminated by you or Microblink, or, if applicable, expiry thereof. If applicable, you may terminate the Service at any time by removing all copies of the Service from your devices or applications; otherwise, cessation of use of the Service is sufficient for the termination. Furthermore, notwithstanding any contrary provisions of these Terms, Microblink may, in its sole discretion, suspend, remove, modify, impose limits on, disable or terminate your access to the Service at any time in its sole discretion without notice or liability. Please note that the Service will automatically terminate without notice from Microblink if you in any way breach the provisions of the Terms.

 

Upon discontinuation, expiry or termination of the Service (as applicable) or a part thereof, your access or use of the Service or a part thereof will be automatically terminated, without any liability of Microblink. Microblink shall not be obligated to provide refunds, if applicable, or other compensation in connection with the discontinuation or termination of the Service. Discontinuation, expiry and termination of the Service for any reason shall not release you from any liabilities or obligations set forth in these Terms which (a) remain to be performed, (b) have expressly been established as surviving any such discontinuation, expiry or termination, or (c) by their nature could survive such discontinuation, expiry or termination. Upon discontinuation, expiry or termination of the Service in accordance with these Terms, you must cease use thereof and/or promptly delete and destroy all copies, full or partial, of the relevant products and/or services, as applicable.

 

7. Third-party material

 

The Service may contain links to websites and content owned and/or operated by third parties, which are provided for informational purposes only. Microblink is not responsible for any such third-party websites or content and does not have control over any materials made available therein. By providing links to third-party websites or content, in no way does it imply Microblink’s endorsement, advertising, or promotion of such websites or content made available therein.

 

By accessing third-party websites or content you acknowledge that Microblink bears no responsibility in relation thereto, nor assumes liability or responsibility to you or any other person for any third-party products, services, materials or websites. You are encouraged to familiarize yourself with the terms of service applicable to any third-party website or content you decide to access.

 

8. Intellectual property

 

These Terms confer only the right to use the Service and do not convey any rights of ownership in or to the Service. All rights, title and interest, including without limitation any copyrights, patents, trade secrets and other intellectual property rights in the Service or content are prepared in or for the performance of Service, remain Microblink’s sole property. Microblink reserves all rights not expressly granted to you in these Terms.

 

You acknowledge that the Service contains proprietary content, information and material that is protected by applicable intellectual property and other laws, including but not limited to copyright and trade secrets, and that you will not use such proprietary content, information or material in any way whatsoever except for permitted use of the Service. No portion of the Service may be reproduced in any form or by any means.

 

9. Beta Services

 

Periodically, Microblink might offer you beta Services free of charge. The provision of beta Services is intended for the purpose of evaluating the features of the Service. You acknowledge that the support for the use of beta Services may be limited or even unavailable. Microblink shall bear no responsibility nor liability for any harm or damages arising out of or in connection with a beta Service. Furthermore, please note that all provisions from these Terms, including the Warranties and Limitation of Liability apply to beta Service.

 

10. Privacy and security

 

Your privacy and the protection of your personal data are very important to Microblink. For a detailed description of how Microblink collects and uses your personal data, please see Microblink’s Privacy Policy where you can familiarize yourself with the choices you can make in relation to your personal data. By using the Service, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy, specific privacy notices and/or applicable data processing addendum and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

 

In addition to what is established by the Privacy Policy, you agree not to:

 

  • Disrespect the privacy of other users;
  • Engage in unauthorized collection of users’ content or information, and/or not otherwise access the Service by automated means (including, but not limited to, so-called bots or scrapers) without authorization from Microblink;
  • Reveal any personal data related to another individual, including, but not limited to, a person’s address, phone number, e-mail address, photograph, credit card number, ID number or any information that may otherwise be used to track, contact or impersonate another individual (and/or is prohibited by law to be collected and shared);
  • Provide any false personal data or create a user account for anyone other than yourself without said person’s permission.

 

In case the relevant product and/or service is intended to be used for the extraction of data relating to receipts or other records that commonly do not contain personal data, please note that Microblink does not anticipate obtaining any personal data through such product and/or service. In this case, sharing any personally identifiable information with Microblink through this product and/or service is not expected and Microblink explicitly excludes any and all liability for the Uploaded Content, including, but not limited to data related to identified or identifiable physical persons.

 

If you or your end users have uploaded any content containing data related to identified or identifiable physical persons contrary to the applicable laws in your jurisdiction, please contact privacy@microblink.com immediately and all reasonable efforts shall be used to facilitate your compliance with the applicable laws.

 

11. Confidentiality

 

As a user of Microblink’s Services, you may have access to confidential information belonging to Microblink (“Confidential Information”).

 

Confidential Information may include but is not limited to, proprietary technology, trade secrets, business plans, financial information, customer data, and any other information marked as confidential or reasonably understood to be confidential. The obligation of confidentiality does not apply to information already known to you at the time of disclosure without an obligation of confidentiality, publicly available information, or information rightfully obtained from a third party without restriction on disclosure.

 

You agree to maintain the confidentiality of all Confidential Information to which you have access through and/or related to your use of the Service.

 

You shall not disclose, distribute, or otherwise make available any Confidential Information to any third party or use Confidential Information for your own benefit without the prior written consent of Microblink or unless required by law.

 

You shall use Confidential Information solely for the purpose of using and/or related to the Service and fulfilling your obligations under these Terms.

 

You shall take reasonable measures to protect the confidentiality of Confidential Information, including implementing appropriate security measures to prevent unauthorized access, disclosure, or use.

 

The obligations of confidentiality shall survive the termination or expiration of these Terms and shall continue to apply with respect to Confidential Information disclosed during the term of your use of the Service. Any Confidential Information that represents Microblink’s trade secrets shall be kept in perpetuity or for so long as such Confidential Information remains a trade secret under the applicable law.

 

Microblink reserves the right to enforce these confidentiality obligations and seek appropriate remedies, including injunctive relief and damages, for any unauthorized use or disclosure of Confidential Information.

 

12. Warranties

 

PLEASE NOTE THAT YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR OWN RISK. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MICROBLINK MAKES NO WARRANTY AND, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY OR RELIABILITY OF THE SERVICE OR ANY CONTENT THEREIN, AS WELL AS WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY’S RIGHTS. MICROBLINK MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

 

MICROBLINK IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM TO YOUR COMPUTER SYSTEM, LOSS OF DATA OR OTHER HARM RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE. MOREOVER, YOU ACKNOWLEDGE THAT MICROBLINK BEARS NO RESPONSIBILITY NOR HOLDS LIABILITY FOR THE DELETION OF, OR THE FAILURE TO STORE OR TO TRANSMIT, ANY MATERIAL OR USER CONTENT AND OTHER COMMUNICATIONS MAINTAINED IN THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED IN THE SERVICE OR FROM MICROBLINK’S REPRESENTATIVES, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, MICROBLINK DOES NOT OFFER ANY WARRANTIES WITH RESPECT TO THE RESULTS OBTAINED THROUGH THE SERVICE, INCLUDING FINAL END-USER IDENTIFICATION AND DOCUMENT VERIFICATION. YOU AGREE TO RELEASE MICROBLINK FROM ANY LIABILITY WITH REGARD THERETO.

 

13. Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROBLINK AND MICROBLINK’S SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF USE, LOSS OF ANTICIPATED SAVINGS, ACCRUED BUT WASTED EXPENDITURE, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

 

  1. YOUR ACCESS TO OR USE OF, AS WELL AS INABILITY TO ACCESS OR USE THE SERVICE;
  2. CONDUCT OR CONTENT OF ANY THIRD PARTY IN RELATION TO THE SERVICE;
  3. ANY CONTENT AND/OR INFORMATION OBTAINED FROM THE SERVICE OR RELIANCE ON THE SERVICE OR ANY PART THEREOF; AND
  4. UNAUTHORIZED ACCESS, USE OR ALTERATION OF ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL CONCEPT OR INSTRUMENT, REGARDLESS OF WHETHER MICROBLINK KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

 

WITHOUT LIMITATION TO THE FOREGOING, YOU AGREE THAT MICROBLINK’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM THIS AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED THE FEES, IF ANY, PAID TO MICROBLINK FOR ACCESS TO AND USE OF THE SERVICE, AND IN ANY CASE, SHALL NOT EXCEED 1000 USD.

 

IN SOME JURISDICTIONS THE APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASE THE ABOVE LIMITATION OR EXCLUSION SHALL NOT APPLY TO YOU AND MICROBLINK’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS DIMINISHES OR SUPERSEDES YOUR RIGHTS AS A CONSUMER BASED ON MANDATORY PROVISIONS OF LAW.

 

14. Indemnity

 

You agree to defend, indemnify and hold Microblink (and its subsidiaries, affiliates, partners, officers, directors, employees and agents) harmless from and against any third person’s claims, demands, expenses (including attorneys’ fees), losses or requests for damages resulting from or arising out of your breach of these Terms, or your violation of any applicable laws or third-party rights. Nothing in these Terms shall be deemed to exclude or limit your liability in respect of any indemnity given by you under these Terms.

 

15. Entire agreement

 

These Terms, any applicable additional terms included in the Service, if applicable, data processing addendum, and any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy and applicable privacy notices, contain the entire understanding between you and Microblink and supersede all prior understandings of the parties hereto relating to the subject matter hereof, with the exception of a specific license agreement regarding the Service, concluded between you and Microblink (if any), in which case the terms of that agreement will precede these Terms.

 

16. Waiver and severability

 

Microblink’s failure to exercise any rights under these Terms shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future. In the event that any provision of these Terms is held invalid or unenforceable by the competent court or tribunal for any reason, the remaining provisions of these Terms will remain in full force and effect.

 

17. Governing law and resolution of disputes

 

The laws of the State of New York, without regard to or application of its conflict of law provisions, will govern these Terms. You confirm that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services, including the determination of the scope or applicability of this arbitration provision, but excluding legal action by Microblink to collect or recover damages for or obtain any injunction relating to, intellectual property ownership or infringement, shall be settled solely by confidential binding arbitration in New York, USA and in accordance with the rules of the New York arbitration association. The number of arbitrators shall be one. The substantive law of New York shall be applicable. The language to be used in the arbitral proceedings shall be English. You hereby consent to arbitration as described above and waive any objection as to an inconvenient forum.

 

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST MICROBLINK ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

 

18. Assignment

 

Microblink may assign or delegate these Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms without our prior written consent, and any such unauthorized assignment and delegation shall be ineffective.

 

19. Contact

 

If you have any questions about these Terms, please contact Microblink at legal@microblink.com.

 

 

SPECIFIC TERMS

 

  • Demo, mobile and web applications

 

The subject Service entails complimentary applications containing Microblink products. Please note that said Service is made available to showcase the capabilities of Microblink technology and/or to share with Microblink the respective User Content, as applicable, and might not include all functionalities of Microblink products. You acknowledge and accept that the Service may not be available on all platforms or all wireless devices.

By downloading and using this Service, Microblink grants you a complimentary, limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right to download, install and use the respective Service on electronic devices owned or controlled by you, for your personal and non-commercial purposes and strictly in accordance with these Terms. Furthermore, you agree not to delete, obscure or alter any notice (including but not limited to any copyright or other proprietary rights notice) or link that appears in the Service or in any way modify, build on, adapt, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or otherwise commercialize the Service, nor are you allowed to authorize any third party to any of the actions above. As applicable, you acknowledge that certain data from the scanning results might be automatically anonymized due to country-specific laws and regulations. In such cases, you acknowledge and agree to be solely responsible for any de-anonymization of such data.

 

In case the Service collects personal data (as indicated in the applicable consent), upon each installation of the Service, you will be awarded a unique identifier for the respective Service. Such unique identifier(s) are highly pertinent as they enable you to exercise your right to request deletion of your personal data from Microblink’s channels in accordance with the applicable data privacy laws. You can find your unique identifier when sending a deletion request directly from the Service. Please note that you are solely responsible for safeguarding your unique identifier(s). Once awarded, Microblink shall not have access thereto and shall bear no responsibility in case you lose your unique identifier(s) nor hold any liability for the damages that might derive therefrom.

 

  • Trial and pilot use of products and/or services

 

  1. a) Trial Service – Trial use of Microblink products and/or services as covered by these Terms is a time-limited, free of charge, use-limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right solely to test Microblink products and/or services available for trial use in order to test and evaluate them for potential purchase. Please note that the respective Service is available only for free trial non-commercial use of the products and/or services, unless you executed an appropriate agreement with Microblink to use the products and/or services in production. Trial Service shall terminate with the expiry of the trial keys enabling the use of the product/service, as indicated for each such key.

 

  1. b) Pilot Service – The pilot use of Microblink products/or services is a one-time, time-limited right that allows the user to integrate, test and evaluate the respective Microblink products and/or services as a part of the user’s application within the limited pilot license term and usage limitations as determined in the applicable quote issued by Microblink. You acknowledge that other pilot-specific terms may be regulated by the applicable quote and agree to adhere therewith. After the expiry of the pilot Service or reaching usage limitation, you acknowledge that the products and/or services will no longer be available and you agree to either destroy or cease the use of all copies of the respective Microblink products (as applicable) or execute an appropriate agreement for the continued use of Microblink products and/or services.

 

Regardless of whether the applicable Service is trial or pilot, please note that any part of the Service is licensed, not sold, to you. You acknowledge that Microblink and Microblink’s licensors, if any, own all right, title and interest in and to the Service, including all intellectual property rights therein, and that Microblink retains ownership of all copies of the Microblink products even after their inclusion in your solution. You undertake not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear within the Service. Microblink reserves all rights in the Service not expressly granted to you in these Terms.

 

Additionally to the Service terms as defined above, you shall not:

 

  1. copy, reproduce, modify, adapt, build on or create derivative works of the Service or a part thereof. Only a copy of mobile, in-browser SDK or web-based API with a validly generated license/API key is allowed pursuant to applicable terms whether defined herein or in an applicable agreement between you and Microblink;
  2. sell, rent, lease, distribute, transfer, sublicense, lend or otherwise assign any rights to, or any part of, the Service to any third party or otherwise commercially exploit the Service;
  3. make the Service available to multiple users by any means, including without limitation by uploading the Service to a file-sharing service or other types of hosting service or by otherwise making the Service available over a network where it could be used by multiple devices at the same time;
  4. disassemble, decompile, reverse engineer, or attempt to derive the source code of any part of the Service, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law. You agree to comply with any technical restrictions in the Service that allow you to use the Service only in certain ways;
  5. access the Service in order to build a similar or competitive product or service;
  6. scrape, build databases or otherwise create permanent copies of any content derived from the Service, or collect any data incorporated in the Service in any automated manner such as through the use of bots, spiders, crawlers or any other automated means;
  7. exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity; or
  8. use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of Microblink or any other person.

 

 

  • Microblink website and its subdomains

 

Some of the information published on the respective Service may contain projections or other forward-looking statements regarding future events or anticipated performance of Service or Microblink products and/or services. You can recognize such statements, among other, by:

  • the use of words such as “believes,” “expects,” “anticipates,” “estimates” or words of similar meaning;
  • their specific denomination as forward-looking; or
  • their content encompassing a description of Microblink’s plans, objectives or goals for future products or operations.

 

You acknowledge these statements are only predictions and that factors out of Microblink’s control could cause actual results to differ materially, including economic, competitive, governmental and technological influences affecting Microblink’s operations, markets, products and services. Microblink does not assume any obligation to update forward-looking statements once made in order to reflect events that occur or circumstances that exist after the date on which said statements were made. By accessing Microblink website and its subdomains, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

Effective February 21 2024

Summary of changes

Added a new section referencing the Data Processing Addendum, when applicable.

Terms of Use

 

INTRODUCTION

 

We welcome you (“you,” “user”) to use the services of Microblink LLC Croatia and its affiliated companies (“Microblink”). These Terms of use govern the following:

  • Microblink demo, mobile and web applications;
  • Secure Image Upload;
  • Microblink website and its subdomains;
  • Testing and trial and pilot use of products and/or services;

(individually and collectively referred to as the “Service”).

Please note that these Terms of Use are divided into general terms (“General Terms”) and terms specific to a particular Service listed above (“Specific Terms”) (collectively referred to as “Terms”). Both the General Terms and the Specific Terms apply to your use of the Service.

 

GENERAL TERMS

 

These Terms set forth legally binding terms and conditions applicable to your use of the Service, however installed, accessed and/or used, whether via personal computers, mobile devices or otherwise.

 

PLEASE BE REMINDED THAT THESE TERMS CONSTITUTE AN AGREEMENT BETWEEN YOU AND MICROBLINK AND DEFINE YOUR RIGHTS AND RESPONSIBILITIES WITH RESPECT TO THE SERVICE. FURTHERMORE, THESE TERMS INCLUDE, AMONG OTHER, RELEVANT INFORMATION ABOUT MICROBLINK’S PROCESSING OF PERSONAL DATA, IF ANY, AND YOUR RIGHTS RELATED THERETO, LIMITATIONS OF LIABILITY, WARRANTIES, CLASS ACTION WAIVERS, APPLICABLE LAW AND OBLIGATORY ARBITRATION. THEREFORE, IT IS IMPORTANT THAT YOU READ AND FULLY UNDERSTAND THESE TERMS.

 

By downloading, installing, accessing, or using the Service you represent and warrant that you have the right, authority and capacity to accept these Terms and to abide by them and you confirm that you have read and understood the Terms and other documents referred to herein. If you do not accept or understand the Terms, please do not use, download, access or register with the Service. Please note that if you do not agree to these Terms, you are not entitled to use the Service and you must promptly uninstall or remove all copies of the Service and cease the use thereof.

 

In addition to these Terms, you agree to abide by any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy, as well as all other operating rules, policies and procedures that may be published or provided to you from time to time in relation to the Service, each of which is incorporated herein.

 

In case you are using Microblink’s services for the purpose of testing Microblink’s technology or to receive support services from Microblink and are acting in the capacity of data controller, the data processing addendum available at the link https://microblink.com/dpa-for-the-use-of-microblink-technology-and-support-services/ shall apply and shall be deemed incorporated by reference into these Terms.

 

If you have any questions about these Terms, please contact legal@microblink.com.

 

1. Modifications of the Terms

 

From time to time, Microblink may modify or amend these Terms. Please review these Terms regularly to ensure that you are aware of any changes thereto by referring to the “Latest update” legend on top of this webpage. By continuing to use the Service following the publication of modification, you accept any such change or modification. Please do not use the Service if you do not agree with any of the stipulations contained herein.

 

2. Eligibility and your use of the Service

 

2.1. Eligibility

 

The Service is intended solely for persons 13 years of age or older. Access to or use of the Service by persons under 13 years of age is expressly prohibited.

 

By accessing or using the Service, you represent and warrant that you are legally considered an adult in your country or territory and agree to be bound by these Terms. Alternatively, if you are legally a minor but 13 years of age or older, your parent or legal guardian needs to read these Terms with you and ensure that they agree to your access and use of the Service. Any use of the Service without parental consent is strictly prohibited. Parents and guardians are encouraged to take an active role in their children’s online and mobile activities and interests. If you have reason to believe that a child below the minimum age is using the Service without necessary parental consent, please contact Microblink at legal@microblink.com, and we will use commercially reasonable efforts to discontinue offering the Service to said person.

 

2.2. Compliance and export regulation

 

You represent and warrant that you will use the Service in compliance with the applicable laws and regulations and agree not to access or use the Service in jurisdictions where the Service or any part thereof may violate said laws or regulations.

 

You represent and warrant that you will not use or otherwise transport, export or re-export, divert or cause to be diverted (directly or indirectly) the Service into any country forbidden to receive the Service by any jurisdictions’ export or technology laws or regulations. You also represent and warrant that you are not located in any such country. Microblink and its affiliates shall not be liable for actions deriving from this paragraph as they cannot in any way influence or control the use of the Service in the described manner.

 

2.3. User account and passwords

 

You agree that you will be solely responsible for all activities that occur under your account for using the Service. You understand and agree that you are responsible for safeguarding your account details and maintaining the confidentiality of your passwords. You agree to notify Microblink immediately of any unauthorized use or other security breach related to your account and/or passwords.

 

2.4. Accuracy of information

 

You agree not to provide inaccurate, misleading or false information in connection with your use of the Service. If the information you have provided to Microblink subsequently becomes inaccurate, misleading or false, you shall promptly notify Microblink of such change.

 

2.5. Prohibited activities

 

The list below contains examples of behaviors that are prohibited within your use of the Service:

  • Impersonating another person or entity;
  • Accessing or using the Service in an unlawful way or for any unlawful purpose;
  • Transmission of any data, materials, content or information which is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership of intellectual property rights of any other person, or otherwise unlawful;
  • Transmission of viruses, malware, or other malicious code in the Service;
  • Modification, reverse-engineering, or other manipulation of the Service;
  • Interfering with or disrupting the Service.

 

Notwithstanding any other remedies Microblink might have under the applicable law, please note that Microblink reserves the right to terminate or suspend your access to the Service upon becoming aware of your engagement in any prohibited activities.

 

3. User Content

 

3.1. Responsibility for User Content

 

When you use the Service, you may generate user content, meaning any content created and/or uploaded by you, such as any text, photographs, pictures, images, data and information or other content that you submit in the Service (hereinafter: „User Content“).

 

AS MICROBLINK HAS NO CONTROL THEREOVER, MICROBLINK EXPLICITLY EXCLUDES ANY AND ALL LIABILITY FOR USER CONTENT. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USER CONTENT YOU UPLOAD, INCLUDING COMPLIANCE WITH ALL LAWS APPLICABLE TO YOU AND/OR YOUR USER CONTENT.

 

If you have uploaded any User Content contrary to the applicable laws, regulations or these Terms, please send the deletion request immediately to privacy@microblink.com for Microblink to facilitate your compliance therewith. If no deletion request is received, it shall be assumed that you have permission and the right to share the User Content with Microblink.

 

3.2. Examples of prohibited User Content

 

The following types of User Content are examples of prohibited User Content:

  • Defamatory, inaccurate, abusive, obscene, profane, offensive, sexually-oriented, threatening, harassing, racially offensive or illegal User Content,
  • User Content that infringes applicable laws or violates third person’s rights (including, but not limited to, intellectual property rights as well as rights of privacy and publicity);
  • User Content that promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • “Junk mail,” “chain letters,” or “spam”;
  • User Content of commercial nature without Microblink’s explicit authorization;
  • User Content containing personal data obtained unlawfully;
  • User Content containing data illegal to share without special permission(s).

 

Any comments or opinions expressed in User Content should not be deemed as representing Microblink’s views or the views of its subsidiaries, affiliates, representatives, officers and employees. Microblink assumes no responsibility for monitoring the Service for inappropriate content or conduct, or for the conduct of any user of the Service, including any User Content submitted to the Service. If you see any material in the Service that, in your good faith belief, is offensive, hateful, harassing or that you otherwise think is prohibited, you may notify Microblink at privacy@microblink.com.

 

3.3. Licensing of User Content

 

By using the Service, you grant Microblink a free, perpetual, irrevocable, non-exclusive, worldwide, transferable and royalty-free license over any User Content, with the right to sublicense, reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, incorporate into other works and otherwise use and commercially exploit any User Content in any media now existing or hereafter developed, including without limitation on websites, in audio format, and in any print media format. You agree to permanently waive any claims and declarations of moral rights or attribution with respect to your User Content.
Without prejudice to the above, please note that any images containing personal data shared with Microblink when using the Service will be securely stored and processed exclusively in accordance with Microblink’s Privacy Policy. Additionally, as Microblink aims to be transparent with its users, when an image containing personal data is shared with Microblink through the Service, such Service will inform you in advance that the images are going to be stored by Microblink and for which purposes such images shall be processed.

 

Following the above User Content license and rights and to the extent applicable, by using the Service you represent and warrant that:

 

 

  • You own, or have the necessary licenses, rights, and/or consents to submit your User Content through the Service;
  • Your User Content and the exercise of Microblink’s rights as stated in these Terms do not and will not violate, misappropriate or infringe any intellectual property right or other rights of any third person, including but not limited to trademark rights, copyrights, moral rights and publicity rights of any third party, as well as that sharing of such User Content is in accordance with applicable laws; and
  • You possess all rights necessary for the reproduction, distribution, transmission, public performance, public display, and other exploitation of your User Content.

 

 

3.4. Copyright infringement

 

Microblink technology is protected by copyright and Microblink adheres to all third-party copyrights. If you believe copyrighted work was uploaded to the Service without authorization, you may submit a copyright infringement notice via email to legal@microblink.com. Microblink will review all claims of copyright infringement received and remove User Content deemed to have been posted or distributed in violation of any such laws. When making a claim, please provide the following:

  1. the name and contact information of the copyright owner or his/her representative making the claim (“Notifying Party”);
  2. signed confirmation by the Notifying Party that he/she is the copyright owner or the owner of a neighboring right or entitled to act on behalf of the owner of such right;
  3. an itemization of the potentially infringing User Content and the relevant Service, preferably sufficiently detailed for said User Content to be located within the Service;
  4. a statement that the Notifying Party has a good faith belief that the infringing material is not authorized by the copyright owner, the copyright owner’s representative or permitted by law;
  5. information showing the Notifying Party’s unsuccessful request to the content provider regarding the removal of the potentially infringing User Content from the Service or the impossibility of identifying the content provider;
  6. a signed statement that the information in the notice is accurate, and under penalty of perjury, that the Notifying Party is authorized to act on behalf of the copyright owner.

 

3.5. User Submissions

 

You acknowledge and agree that all rights to the content of your questions, comments, suggestions, ideas, feedback, bug reports or other information provided by you regarding the Service (“Submissions”) shall be assigned to Microblink and become exclusively Microblink’s property. Microblink shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment of or compensation to you.

 

4. Additional costs

 

You acknowledge that you continue to be subject to the terms and conditions of your service providers, including but not limited to your Internet or mobile service carrier or provider. You acknowledge that Microblink is not responsible for your carrier’s fees, products and services, and that you are solely responsible for all costs incurred to access or use the Service through any Internet, wireless or other communication services, such as fees for data usage on an Internet service provider’s or a wireless carrier’s network. You are encouraged to check with your carrier to determine the fees that apply. You agree to resolve any problems with your carrier directly with the applicable party, without involving us.

 

5. Maintenance of Service, updates and upgrades

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink is not obliged to maintain or support the Service, to provide all or any specific content through the Service, or to provide you with updates, upgrades or services related thereto. You acknowledge that Microblink may, from time to time, in its sole discretion, issue updates or upgrades to the Service, thereby temporarily or permanently disabling access to the Service, and automatically update or upgrade the version of any part of the Service (as applicable). You consent to such automatic updating or upgrading of the Service and agree that these Terms will apply to all updates or upgrades unless such an upgrade is accompanied by a separate agreement, in which case the terms of that agreement will precede these Terms. You acknowledge and agree that Microblink shall have no liability arising out of the unavailability of the Service.

 

6. Discontinuation and termination

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink reserves the right to discontinue offering the Service or any part thereof without notice or liability.

 

Your right to the Service remains in effect until terminated by you or us, or, if applicable, expiry thereof. If applicable, you may terminate the Service at any time by removing all copies of the Service from your devices or applications; otherwise, cessation of use of the Service is sufficient for the termination. Furthermore, notwithstanding any contrary provisions of these Terms, Microblink may, in its sole discretion, suspend, remove, modify, impose limits on, disable or terminate your access to the Service at any time in its sole discretion without notice or liability. Please note that the Service will automatically terminate without notice from Microblink if you in any way breach the provisions of the Terms.

 

Upon discontinuation, expiry or termination of the Service (as applicable) or a part thereof, your access or use of the Service or a part thereof will be automatically terminated, without any liability of Microblink. Microblink shall not be obligated to provide refunds, if applicable, or other compensation in connection with discontinuation or termination of the Service. Discontinuation, expiry and termination of the Service for any reason shall not release you from any liabilities or obligations set forth in these Terms which (a) remain to be performed, (b) have expressly been established as surviving any such discontinuation, expiry or termination, or (c) by their nature could survive such discontinuation, expiry or termination. Upon discontinuation, expiry or termination of the Service in accordance with these Terms, you must cease use thereof and/or promptly delete and destroy all copies, full or partial, of the relevant products and/or services, as applicable.

 

7. Third-party material

 

The Service may contain links to websites and content owned and/or operated by third parties, which are provided for informational purposes only. Microblink is not responsible for any such third-party websites or content and does not have control over any materials made available therein. By providing links to third-party websites or content, in no way does it imply Microblink’s endorsement, advertising, or promotion of such websites or content made available therein.

 

By accessing third-party websites or content you acknowledge that Microblink bears no responsibility in relation thereto, nor assumes liability or responsibility to you or any other person for any third-party products, services, materials or websites. You are encouraged to familiarize yourself with the terms of service applicable to any third-party website or content you decide to access.

 

8. Intellectual property

 

These Terms confer only the right to use the Service and do not convey any rights of ownership in or to the Service. All rights, title and interest, including without limitation any copyrights, patents, trade secrets and other intellectual property rights in the Service or content are prepared in or for the performance of Service, remain Microblink’s sole property. Microblink reserves all rights not expressly granted to you in these Terms.

 

You acknowledge that the Service contains proprietary content, information and material that is protected by applicable intellectual property and other laws, including but not limited to copyright and trade secrets, and that you will not use such proprietary content or information in any way whatsoever except for permitted use of the Service. No portion of the Service may be reproduced in any form or by any means.

 

9. Beta Services

 

Periodically, Microblink might offer you beta Services free of charge. Provision of beta Services is intended for the purpose of evaluating the features of the Service. You acknowledge that the support for the use of beta Services may be limited or even unavailable. Microblink shall bear no responsibility nor liability for any harm or damages arising out of or in connection with a beta Service. Furthermore, please note that all provisions from these Terms, including the Warranties and Limitation of Liability apply to beta Service.

 

10. Privacy and security

 

Your privacy and the protection of your personal data are very important to us. For a detailed description of how we collect and use your personal data, please see Microblink’s Privacy Policy where you can familiarize yourself with the choices you can make in relation to your personal data. By using the Service, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

 

In addition to what is established by the Privacy Policy, you agree not to:

 

  • Disrespect the privacy of other users;
  • Engage in unauthorized collection of users’ content or information, and/or not otherwise access the Service by automated means (including, but not limited to, so-called bots or scrapers) without authorization from Microblink;
  • Reveal any personal data related to another individual, including, but not limited to, a person’s address, phone number, e-mail address, photograph, credit card number, ID number or any information that may otherwise be used to track, contact or impersonate another individual (and/or is prohibited by law to be collected and shared);
  • Provide any false personal data or create a user account for anyone other than yourself without said person’s permission.

 

In case the relevant product and/or service is intended to be used for the extraction of data relating to receipts or other records that commonly do not contain personal data, please note that Microblink does not anticipate obtaining any personal data through such product and/or service. In this case, sharing any personally identifiable information with Microblink through this product and/or service is not expected and Microblink explicitly excludes any and all liability for the Uploaded Content, including, but not limited to data related to identified or identifiable physical persons. If you or your end users have uploaded any content containing data related to identified or identifiable physical persons contrary to the applicable laws in your jurisdiction, please contact privacy@microblink.com immediately and all reasonable efforts shall be used to facilitate your compliance with the applicable laws.

 

11. Warranties

 

PLEASE NOTE THAT YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR OWN RISK. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MICROBLINK MAKES NO WARRANTY AND, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY OR RELIABILITY OF THE SERVICE OR ANY CONTENT THEREIN, AS WELL AS WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY’S RIGHTS. MICROBLINK MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

 

MICROBLINK IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM TO YOUR COMPUTER SYSTEM, LOSS OF DATA OR OTHER HARM RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE. MOREOVER, YOU ACKNOWLEDGE THAT MICROBLINK BEARS NO RESPONSIBILITY NOR HOLDS LIABILITY FOR THE DELETION OF, OR THE FAILURE TO STORE OR TO TRANSMIT, ANY MATERIAL OR USER CONTENT AND OTHER COMMUNICATIONS MAINTAINED IN THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED IN THE SERVICE OR FROM MICROBLINK’S REPRESENTATIVES, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, MICROBLINK DOES NOT OFFER ANY WARRANTIES WITH RESPECT TO THE RESULTS OBTAINED THROUGH THE SERVICE, INCLUDING FINAL END-USER IDENTIFICATION AND DOCUMENT VERIFICATION. YOU AGREE TO RELEASE MICROBLINK FROM ANY LIABILITY WITH REGARD THERETO.

 

12. Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROBLINK AND MICROBLINK’S SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF USE, LOSS OF ANTICIPATED SAVINGS, ACCRUED BUT WASTED EXPENDITURE, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

 

  1. YOUR ACCESS TO OR USE OF, AS WELL AS INABILITY TO ACCESS OR USE THE SERVICE;
  2. CONDUCT OR CONTENT OF ANY THIRD-PARTY OR PERSON ON THE SERVICE;
  3. ANY CONTENT AND/OR INFORMATION OBTAINED FROM THE SERVICE OR RELIANCE ON THE SERVICE OR ANY PART THEREOF; AND
  4. UNAUTHORIZED ACCESS, USE OR ALTERATION OF ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL CONCEPT OR INSTRUMENT, REGARDLESS OF WHETHER MICROBLINK KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

 

WITHOUT LIMITATION TO THE FOREGOING, YOU AGREE THAT MICROBLINK’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM THIS AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED THE FEES, IF ANY, PAID TO MICROBLINK FOR ACCESS TO AND USE OF THE SERVICE, AND IN ANY CASE, SHALL NOT EXCEED 1000 USD.

 

IN SOME JURISDICTIONS THE APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASE THE ABOVE LIMITATION OR EXCLUSION SHALL NOT APPLY TO YOU AND MICROBLINK’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS DIMINISHES OR SUPERSEDES YOUR RIGHTS AS A CONSUMER BASED ON MANDATORY PROVISIONS OF LAW.

 

13. Indemnity

 

You agree to defend, indemnify and hold Microblink (and its subsidiaries, affiliates, partners, officers, directors, employees and agents) harmless from and against any third person’s claims, demands, expenses (including attorneys’ fees), losses or requests for damages resulting from or arising out of your breach of these Terms, or your violation of any applicable laws or third party’s rights. Nothing in these Terms shall be deemed to exclude or limit your liability in respect of any indemnity given by you under these Terms.

 

14. Entire agreement

 

These Terms, any applicable additional terms included in the Service, and any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy, contain the entire understanding between you and Microblink and supersede all prior understandings of the parties hereto relating to the subject matter hereof, with the exception of a specific license agreement regarding the Service, concluded between you and Microblink (if any), in which case the terms of that agreement will precede these Terms.

 

15. Waiver and severability

 

Microblink’s failure to exercise any rights under these Terms shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future. In the event that any provision of these Terms is held invalid or unenforceable by the competent court or tribunal for any reason, the remaining provisions of these Terms will remain in full force and effect.

 

16. Governing law and resolution of disputes

 

The laws of England and Wales, without regard to or application of its conflict of law provisions, will govern these Terms. You confirm that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services, including the determination of the scope or applicability of this arbitration provision, but excluding legal action by Microblink to collect or recover damages for, or obtain any injunction relating to, intellectual property ownership or infringement, shall be settled solely by confidential binding arbitration in London, England and in accordance with the commercial arbitration rules of LCIA Rules. The number of arbitrators shall be one. The substantive law of England and Wales shall be applicable. The language to be used in the arbitral proceedings shall be English. You hereby consent to arbitration as described above and waive any objection as to an inconvenient forum.

 

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST MICROBLINK ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

 

17. Assignment

 

Microblink may assign or delegate these Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms without our prior written consent, and any such unauthorized assignment and delegation shall be ineffective.

 

18. Contact

 

If you have any questions about these Terms, please contact Microblink at legal@microblink.com.

 

 

SPECIFIC TERMS

 

  • Demo, mobile and web applications

 

The subject Service entails complimentary applications containing Microblink products. Please note that said Service is made available to showcase the capabilities of Microblink technology and/or to share with Microblink the respective User Content, as applicable, and might not include all functionalities of Microblink products. You acknowledge and accept that the Service may not be available on all platforms or all wireless devices.
By downloading and using this Service, Microblink grants you a complimentary, limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right to download, install and use the respective Service on electronic devices owned or controlled by you, for your personal and non-commercial purposes and strictly in accordance with these Terms. Furthermore, you agree not to delete, obscure or alter any notice (including but not limited to any copyright or other proprietary rights notice) or link that appears in the Service or in any way modify, build on, adapt, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or otherwise commercialize the Service, nor are you allowed to authorize any third party to any of the actions above. As applicable, you acknowledge that certain data from the scanning results might be automatically anonymized due to country-specific laws and regulations. In such cases, you acknowledge and agree to be solely responsible for any de-anonymization of such data.

 

In case the Service collects personal data (as indicated in the applicable consent), upon each installation of the Service, you will be awarded a unique identifier for the respective Service. Such unique identifier(s) are highly pertinent as they enable you to exercise your right to request deletion of your personal data from Microblink’s channels in accordance with the applicable data privacy laws. You can find your unique identifier when sending a deletion request directly from the Service. Please note that you are solely responsible for safeguarding your unique identifier(s). Once awarded, Microblink shall not have access thereto and shall bear no responsibility in case you lose your unique identifier(s) nor hold any liability for the damages that might derive therefrom.

 

  • Trial and pilot use of products and/or services

 

a) Trial Service – Trial use of Microblink products and/or services as covered by these Terms is a time-limited, free of charge, use-limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right solely to test Microblink products and/or services available for trial use in order to evaluate them for potential purchase. Please note that the respective Service is available only for free trial non-commercial use of the products and/or services, unless you executed an appropriate agreement with Microblink to use the products and/or services in production. Trial Service shall terminate with the expiry of the trial keys enabling the use of the product/service, as indicated for each such key.

 

b) Pilot Service – The pilot use of Microblink products/or services is a one-time, time-limited right that allows the user to integrate, test and evaluate the respective Microblink products and/or services as a part of the user’s application within the limited pilot license term and usage limitations as determined in the applicable quote issued by Microblink. You acknowledge that other pilot-specific terms may be regulated by the applicable quote and agree to adhere therewith. After the expiry of the pilot Service or reaching usage limitation, you acknowledge that the products and/or services will no longer be available and you agree to either destroy or cease the use of all copies of the respective Microblink products (as applicable) or execute an appropriate agreement for the continued use of Microblink products and/or services.

 

Regardless of whether the applicable Service is trial or pilot, please note that any part of the Service is licensed, not sold, to you. You acknowledge that Microblink and Microblink’s licensors, if any, own all right, title and interest in and to the Service, including all intellectual property rights therein, and that Microblink retains ownership of all copies of the Microblink products even after their inclusion in your solution. You undertake not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear within the Service. Microblink reserves all rights in the Service not expressly granted to you in these Terms.

 

Additionally to the Service terms as defined above, you shall not:

 

  1. copy, reproduce, modify, adapt, build on or create derivative works of the Service or a part thereof. Only a copy of mobile, in-browser SDK or web-based API with a validly generated license/API key is allowed pursuant to applicable terms whether defined herein or in an applicable agreement between you and Microblink;
  2. sell, rent, lease, distribute, transfer, sublicense, lend or otherwise assign any rights to, or any part of, the Service to any third party or otherwise commercially exploit the Service;
  3. make the Service available to multiple users by any means, including without limitation by uploading the Service to a file-sharing service or other types of hosting service or by otherwise making the Service available over a network where it could be used by multiple devices at the same time;
  4. disassemble, decompile, reverse engineer, or attempt to derive the source code of any part of the Service, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law. You agree to comply with any technical restrictions in the Service that allow you to use the Service only in certain ways;
  5. access the Service in order to build a similar or competitive service;
  6. scrape, build databases or otherwise create permanent copies of any content derived from the Service, or collect any data incorporated in the Service in any automated manner such as through the use of bots, spiders, crawlers or any other automated means;
  7. exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity; or
  8. use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of Microblink or any other person.

 

 

  • Microblink website and its subdomains

 

Some of the information published on the respective Service may contain projections or other forward-looking statements regarding future events or anticipated performance of Service or Microblink products and/or services. You can recognize such statements, among other, by:

  • the use of words such as “believes,” “expects,” “anticipates,” “estimates” or words of similar meaning;
  • their specific denomination as forward-looking; or
  • their content encompassing a description of Microblink’s plans, objectives or goals for future products or operations.

 

You acknowledge these statements are only predictions and that factors out of Microblink’s control could cause actual results to differ materially, including economic, competitive, governmental and technological influences affecting Microblink’s operations, markets, products and services. Microblink does not assume any obligation to update forward-looking statements once made in order to reflect events that occur or circumstances that exist after the date on which said statements were made. By accessing Microblink website and its subdomains, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

Effective May 3, 2023

Download

Terms of Use

 

Latest update: June 2022

 

INTRODUCTION

 

We welcome you (“you,” “user”) to use the services of Microblink LLC Croatia and its affiliated companies (“Microblink”). These Terms of use govern the following:

  • Microblink demo, mobile and web applications;
  • Secure Image Upload;
  • Microblink website and its subdomains;
  • Trial and pilot use of products and/or services;

(individually and collectively referred to as the “Service”).

Please note that these Terms of Use are divided into general terms (“General Terms”) and terms specific to a particular Service listed above (“Specific Terms”) (collectively referred to as “Terms”). Both the General Terms and the Specific Terms apply to your use of the Service.

 

GENERAL TERMS

 

These Terms set forth legally binding terms and conditions applicable to your use of the Service, however installed, accessed and/or used, whether via personal computers, mobile devices or otherwise.

 

PLEASE BE REMINDED THAT THESE TERMS CONSTITUTE AN AGREEMENT BETWEEN YOU AND MICROBLINK AND DEFINE YOUR RIGHTS AND RESPONSIBILITIES WITH RESPECT TO THE SERVICE. FURTHERMORE, THESE TERMS INCLUDE, AMONG OTHER, RELEVANT INFORMATION ABOUT MICROBLINK’S PROCESSING OF PERSONAL DATA, IF ANY, AND YOUR RIGHTS RELATED THERETO, LIMITATIONS OF LIABILITY, WARRANTIES, CLASS ACTION WAIVERS, APPLICABLE LAW AND OBLIGATORY ARBITRATION. THEREFORE, IT IS IMPORTANT THAT YOU READ AND FULLY UNDERSTAND THESE TERMS.

 

By downloading, installing, accessing, or using the Service you represent and warrant that you have the right, authority and capacity to accept these Terms and to abide by them and you confirm that you have read and understood the Terms and other documents referred to herein. If you do not accept or understand the Terms, please do not use, download, access or register with the Service. Please note that if you do not agree to these Terms, you are not entitled to use the Service and you must promptly uninstall or remove all copies of the Service and cease the use thereof.

In addition to these Terms, you agree to abide by any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy, as well as all other operating rules, policies and procedures that may be published or provided to you from time to time in relation to the Service, each of which is incorporated herein.

If you have any questions about these Terms, please contact legal@microblink.com.

 

1. Modifications of the Terms

 

From time to time, Microblink may modify or amend these Terms. Please review these Terms regularly to ensure that you are aware of any changes thereto by referring to the “Latest update” legend on top of this webpage. By continuing to use the Service following the publication of modification, you accept any such change or modification. Please do not use the Service if you do not agree with any of the stipulations contained herein.

 

2. Eligibility and your use of the Service

 

2.1. Eligibility

 

The Service is intended solely for persons 13 years of age or older. Access to or use of the Service by persons under 13 years of age is expressly prohibited.

 

By accessing or using the Service, you represent and warrant that you are legally considered an adult in your country or territory and agree to be bound by these Terms. Alternatively, if you are legally a minor but 13 years of age or older, your parent or legal guardian needs to read these Terms with you and ensure that they agree to your access and use of the Service. Any use of the Service without parental consent is strictly prohibited. Parents and guardians are encouraged to take an active role in their children’s online and mobile activities and interests. If you have reason to believe that a child below the minimum age is using the Service without necessary parental consent, please contact Microblink at legal@microblink.com, and we will use commercially reasonable efforts to discontinue offering the Service to said person.

 

2.2. Compliance and export regulation

 

You represent and warrant that you will use the Service in compliance with the applicable laws and regulations and agree not to access or use the Service in jurisdictions where the Service or any part thereof may violate said laws or regulations.

 

You represent and warrant that you will not use or otherwise transport, export or re-export, divert or cause to be diverted (directly or indirectly) the Service into any country forbidden to receive the Service by any jurisdictions’ export or technology laws or regulations. You also represent and warrant that you are not located in any such country. Microblink and its affiliates shall not be liable for actions deriving from this paragraph as they cannot in any way influence or control the use of the Service in the described manner.

 

2.3. User account and passwords

 

You agree that you will be solely responsible for all activities that occur under your account for using the Service. You understand and agree that you are responsible for safeguarding your account details and maintaining the confidentiality of your passwords. You agree to notify Microblink immediately of any unauthorized use or other security breach related to your account and/or passwords.

 

2.4. Accuracy of information

 

You agree not to provide inaccurate, misleading or false information in connection with your use of the Service. If the information you have provided to Microblink subsequently becomes inaccurate, misleading or false, you shall promptly notify Microblink of such change.

 

2.5. Prohibited activities

 

The list below contains examples of behaviors that are prohibited within your use of the Service:

  • Impersonating another person or entity;
  • Accessing or using the Service in an unlawful way or for any unlawful purpose;
  • Transmission of any data, materials, content or information which is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership of intellectual property rights of any other person, or otherwise unlawful;
  • Transmission of viruses, malware, or other malicious code in the Service;
  • Modification, reverse-engineering, or other manipulation of the Service;
  • Interfering with or disrupting the Service.

 

Notwithstanding any other remedies Microblink might have under the applicable law, please note that Microblink reserves the right to terminate or suspend your access to the Service upon becoming aware of your engagement in any prohibited activities.

 

3. User Content

 

3.1. Responsibility for User Content

 

When you use the Service, you may generate user content, meaning any content created and/or uploaded by you, such as any text, photographs, pictures, images, data and information or other content that you submit in the Service (hereinafter: „User Content“).

 

AS MICROBLINK HAS NO CONTROL THEREOVER, MICROBLINK EXPLICITLY EXCLUDES ANY AND ALL LIABILITY FOR USER CONTENT. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR THE USER CONTENT YOU UPLOAD, INCLUDING COMPLIANCE WITH ALL LAWS APPLICABLE TO YOU AND/OR YOUR USER CONTENT.

 

If you have uploaded any User Content contrary to the applicable laws, regulations or these Terms, please send the deletion request immediately to privacy@microblink.com for Microblink to facilitate your compliance therewith. If no deletion request is received, it shall be assumed that you have permission and the right to share the User Content with Microblink.

 

3.2. Examples of prohibited User Content

 

The following types of User Content are examples of prohibited User Content:

  • Defamatory, inaccurate, abusive, obscene, profane, offensive, sexually-oriented, threatening, harassing, racially offensive or illegal User Content,
  • User Content that infringes applicable laws or violates third person’s rights (including, but not limited to, intellectual property rights as well as rights of privacy and publicity);
  • User Content that promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • “Junk mail,” “chain letters,” or “spam”;
  • User Content of commercial nature without Microblink’s explicit authorization;
  • User Content containing personal data obtained unlawfully;
  • User Content containing data illegal to share without special permission(s).

 

Any comments or opinions expressed in User Content should not be deemed as representing Microblink’s views or the views of its subsidiaries, affiliates, representatives, officers and employees. Microblink assumes no responsibility for monitoring the Service for inappropriate content or conduct, or for the conduct of any user of the Service, including any User Content submitted to the Service. If you see any material in the Service that, in your good faith belief, is offensive, hateful, harassing or that you otherwise think is prohibited, you may notify Microblink at privacy@microblink.com.

 

3.3. Licensing of User Content

 

By using the Service, you grant Microblink a free, perpetual, irrevocable, non-exclusive, worldwide, transferable and royalty-free license over any User Content, with the right to sublicense, reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, incorporate into other works and otherwise use and commercially exploit any User Content in any media now existing or hereafter developed, including without limitation on websites, in audio format, and in any print media format. You agree to permanently waive any claims and declarations of moral rights or attribution with respect to your User Content.
Without prejudice to the above, please note that any images containing personal data shared with Microblink when using the Service will be securely stored and processed exclusively in accordance with Microblink’s Privacy Policy. Additionally, as Microblink aims to be transparent with its users, when an image containing personal data is shared with Microblink through the Service, such Service will inform you in advance that the images are going to be stored by Microblink and for which purposes such images shall be processed.

 

Following the above User Content license and rights and to the extent applicable, by using the Service you represent and warrant that:

 

 

  • You own, or have the necessary licenses, rights, and/or consents to submit your User Content through the Service;
  • Your User Content and the exercise of Microblink’s rights as stated in these Terms do not and will not violate, misappropriate or infringe any intellectual property right or other rights of any third person, including but not limited to trademark rights, copyrights, moral rights and publicity rights of any third party, as well as that sharing of such User Content is in accordance with applicable laws; and
  • You possess all rights necessary for the reproduction, distribution, transmission, public performance, public display, and other exploitation of your User Content.

 

 

3.4. Copyright infringement

 

Microblink technology is protected by copyright and Microblink adheres to all third-party copyrights. If you believe copyrighted work was uploaded to the Service without authorization, you may submit a copyright infringement notice via email to legal@microblink.com. Microblink will review all claims of copyright infringement received and remove User Content deemed to have been posted or distributed in violation of any such laws. When making a claim, please provide the following:

  1. the name and contact information of the copyright owner or his/her representative making the claim (“Notifying Party”);
  2. signed confirmation by the Notifying Party that he/she is the copyright owner or the owner of a neighboring right or entitled to act on behalf of the owner of such right;
  3. an itemization of the potentially infringing User Content and the relevant Service, preferably sufficiently detailed for said User Content to be located within the Service;
  4. a statement that the Notifying Party has a good faith belief that the infringing material is not authorized by the copyright owner, the copyright owner’s representative or permitted by law;
  5. information showing the Notifying Party’s unsuccessful request to the content provider regarding the removal of the potentially infringing User Content from the Service or the impossibility of identifying the content provider;
  6. a signed statement that the information in the notice is accurate, and under penalty of perjury, that the Notifying Party is authorized to act on behalf of the copyright owner.

 

3.5. User Submissions

 

You acknowledge and agree that all rights to the content of your questions, comments, suggestions, ideas, feedback, bug reports or other information provided by you regarding the Service (“Submissions”) shall be assigned to Microblink and become exclusively Microblink’s property. Microblink shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment of or compensation to you.

 

4. Additional costs

 

You acknowledge that you continue to be subject to the terms and conditions of your service providers, including but not limited to your Internet or mobile service carrier or provider. You acknowledge that Microblink is not responsible for your carrier’s fees, products and services, and that you are solely responsible for all costs incurred to access or use the Service through any Internet, wireless or other communication services, such as fees for data usage on an Internet service provider’s or a wireless carrier’s network. You are encouraged to check with your carrier to determine the fees that apply. You agree to resolve any problems with your carrier directly with the applicable party, without involving us.

 

5. Maintenance of Service, updates and upgrades

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink is not obliged to maintain or support the Service, to provide all or any specific content through the Service, or to provide you with updates, upgrades or services related thereto. You acknowledge that Microblink may, from time to time, in its sole discretion, issue updates or upgrades to the Service, thereby temporarily or permanently disabling access to the Service, and automatically update or upgrade the version of any part of the Service (as applicable). You consent to such automatic updating or upgrading of the Service and agree that these Terms will apply to all updates or upgrades unless such an upgrade is accompanied by a separate agreement, in which case the terms of that agreement will precede these Terms. You acknowledge and agree that Microblink shall have no liability arising out of the unavailability of the Service.

 

6. Discontinuation and termination

 

Unless otherwise determined by a separate agreement between you and Microblink, Microblink reserves the right to discontinue offering the Service or any part thereof without notice or liability.

 

Your right to the Service remains in effect until terminated by you or us, or, if applicable, expiry thereof. If applicable, you may terminate the Service at any time by removing all copies of the Service from your devices or applications; otherwise, cessation of use of the Service is sufficient for the termination. Furthermore, notwithstanding any contrary provisions of these Terms, Microblink may, in its sole discretion, suspend, remove, modify, impose limits on, disable or terminate your access to the Service at any time in its sole discretion without notice or liability. Please note that the Service will automatically terminate without notice from Microblink if you in any way breach the provisions of the Terms.

 

Upon discontinuation, expiry or termination of the Service (as applicable) or a part thereof, your access or use of the Service or a part thereof will be automatically terminated, without any liability of Microblink. Microblink shall not be obligated to provide refunds, if applicable, or other compensation in connection with discontinuation or termination of the Service. Discontinuation, expiry and termination of the Service for any reason shall not release you from any liabilities or obligations set forth in these Terms which (a) remain to be performed, (b) have expressly been established as surviving any such discontinuation, expiry or termination, or (c) by their nature could survive such discontinuation, expiry or termination. Upon discontinuation, expiry or termination of the Service in accordance with these Terms, you must cease use thereof and/or promptly delete and destroy all copies, full or partial, of the relevant products and/or services, as applicable.

 

7. Third-party material

 

The Service may contain links to websites and content owned and/or operated by third parties, which are provided for informational purposes only. Microblink is not responsible for any such third-party websites or content and does not have control over any materials made available therein. By providing links to third-party websites or content, in no way does it imply Microblink’s endorsement, advertising, or promotion of such websites or content made available therein.

 

By accessing third-party websites or content you acknowledge that Microblink bears no responsibility in relation thereto, nor assumes liability or responsibility to you or any other person for any third-party products, services, materials or websites. You are encouraged to familiarize yourself with the terms of service applicable to any third-party website or content you decide to access.

 

8. Intellectual property

 

These Terms confer only the right to use the Service and do not convey any rights of ownership in or to the Service. All rights, title and interest, including without limitation any copyrights, patents, trade secrets and other intellectual property rights in the Service or content are prepared in or for the performance of Service, remain Microblink’s sole property. Microblink reserves all rights not expressly granted to you in these Terms.

 

You acknowledge that the Service contains proprietary content, information and material that is protected by applicable intellectual property and other laws, including but not limited to copyright and trade secrets, and that you will not use such proprietary content or information in any way whatsoever except for permitted use of the Service. No portion of the Service may be reproduced in any form or by any means.

 

9. Beta Services

 

Periodically, Microblink might offer you beta Services free of charge. Provision of beta Services is intended for the purpose of evaluating the features of the Service. You acknowledge that the support for the use of beta Services may be limited or even unavailable. Microblink shall bear no responsibility nor liability for any harm or damages arising out of or in connection with a beta Service. Furthermore, please note that all provisions from these Terms, including the Warranties and Limitation of Liability apply to beta Service.

 

10. Privacy and security

 

Your privacy and the protection of your personal data are very important to us. For a detailed description of how we collect and use your personal data, please see Microblink’s Privacy Policy where you can familiarize yourself with the choices you can make in relation to your personal data. By using the Service, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

 

In addition to what is established by the Privacy Policy, you agree not to:

 

  • Disrespect the privacy of other users;
  • Engage in unauthorized collection of users’ content or information, and/or not otherwise access the Service by automated means (including, but not limited to, so-called bots or scrapers) without authorization from Microblink;
  • Reveal any personal data related to another individual, including, but not limited to, a person’s address, phone number, e-mail address, photograph, credit card number, ID number or any information that may otherwise be used to track, contact or impersonate another individual (and/or is prohibited by law to be collected and shared);
  • Provide any false personal data or create a user account for anyone other than yourself without said person’s permission.

 

In case the relevant product and/or service is intended to be used for the extraction of data relating to receipts or other records that commonly do not contain personal data, please note that Microblink does not anticipate obtaining any personal data through such product and/or service. In this case, sharing any personally identifiable information with Microblink through this product and/or service is not expected and Microblink explicitly excludes any and all liability for the Uploaded Content, including, but not limited to data related to identified or identifiable physical persons. If you or your end users have uploaded any content containing data related to identified or identifiable physical persons contrary to the applicable laws in your jurisdiction, please contact privacy@microblink.com immediately and all reasonable efforts shall be used to facilitate your compliance with the applicable laws.

 

11. Warranties

 

PLEASE NOTE THAT YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR OWN RISK. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MICROBLINK MAKES NO WARRANTY AND, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY OR RELIABILITY OF THE SERVICE OR ANY CONTENT THEREIN, AS WELL AS WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY’S RIGHTS. MICROBLINK MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

 

MICROBLINK IS NOT RESPONSIBLE OR LIABLE FOR ANY HARM TO YOUR COMPUTER SYSTEM, LOSS OF DATA OR OTHER HARM RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE. MOREOVER, YOU ACKNOWLEDGE THAT MICROBLINK BEARS NO RESPONSIBILITY NOR HOLDS LIABILITY FOR THE DELETION OF, OR THE FAILURE TO STORE OR TO TRANSMIT, ANY MATERIAL OR USER CONTENT AND OTHER COMMUNICATIONS MAINTAINED IN THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED IN THE SERVICE OR FROM MICROBLINK’S REPRESENTATIVES, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, MICROBLINK DOES NOT OFFER ANY WARRANTIES WITH RESPECT TO THE RESULTS OBTAINED THROUGH THE SERVICE, INCLUDING FINAL END-USER IDENTIFICATION AND DOCUMENT VERIFICATION. YOU AGREE TO RELEASE MICROBLINK FROM ANY LIABILITY WITH REGARD THERETO.

 

12. Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROBLINK AND MICROBLINK’S SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF USE, LOSS OF ANTICIPATED SAVINGS, ACCRUED BUT WASTED EXPENDITURE, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

 

  1. YOUR ACCESS TO OR USE OF, AS WELL AS INABILITY TO ACCESS OR USE THE SERVICE;
  2. CONDUCT OR CONTENT OF ANY THIRD-PARTY OR PERSON ON THE SERVICE;
  3. ANY CONTENT AND/OR INFORMATION OBTAINED FROM THE SERVICE OR RELIANCE ON THE SERVICE OR ANY PART THEREOF; AND
  4. UNAUTHORIZED ACCESS, USE OR ALTERATION OF ANY CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL CONCEPT OR INSTRUMENT, REGARDLESS OF WHETHER MICROBLINK KNEW OF OR OUGHT TO HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

 

WITHOUT LIMITATION TO THE FOREGOING, YOU AGREE THAT MICROBLINK’S TOTAL LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM THIS AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED THE FEES, IF ANY, PAID TO MICROBLINK FOR ACCESS TO AND USE OF THE SERVICE, AND IN ANY CASE, SHALL NOT EXCEED 1000 USD.

 

IN SOME JURISDICTIONS THE APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASE THE ABOVE LIMITATION OR EXCLUSION SHALL NOT APPLY TO YOU AND MICROBLINK’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS DIMINISHES OR SUPERSEDES YOUR RIGHTS AS A CONSUMER BASED ON MANDATORY PROVISIONS OF LAW.

 

13. Indemnity

 

You agree to defend, indemnify and hold Microblink (and its subsidiaries, affiliates, partners, officers, directors, employees and agents) harmless from and against any third person’s claims, demands, expenses (including attorneys’ fees), losses or requests for damages resulting from or arising out of your breach of these Terms, or your violation of any applicable laws or third party’s rights. Nothing in these Terms shall be deemed to exclude or limit your liability in respect of any indemnity given by you under these Terms.

 

14. Entire agreement

 

These Terms, any applicable additional terms included in the Service, and any supplemental policies and terms related to the Service, including without limitation Microblink’s Privacy Policy, contain the entire understanding between you and Microblink and supersede all prior understandings of the parties hereto relating to the subject matter hereof, with the exception of a specific license agreement regarding the Service, concluded between you and Microblink (if any), in which case the terms of that agreement will precede these Terms.

 

15. Waiver and severability

 

Microblink’s failure to exercise any rights under these Terms shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future. In the event that any provision of these Terms is held invalid or unenforceable by the competent court or tribunal for any reason, the remaining provisions of these Terms will remain in full force and effect.

 

16. Governing law and resolution of disputes

 

The laws of England and Wales, without regard to or application of its conflict of law provisions, will govern these Terms. You confirm that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services, including the determination of the scope or applicability of this arbitration provision, but excluding legal action by Microblink to collect or recover damages for, or obtain any injunction relating to, intellectual property ownership or infringement, shall be settled solely by confidential binding arbitration in London, England and in accordance with the commercial arbitration rules of LCIA Rules. The number of arbitrators shall be one. The substantive law of England and Wales shall be applicable. The language to be used in the arbitral proceedings shall be English. You hereby consent to arbitration as described above and waive any objection as to an inconvenient forum.

 

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST MICROBLINK ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

 

17. Assignment

 

Microblink may assign or delegate these Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under these Terms without our prior written consent, and any such unauthorized assignment and delegation shall be ineffective.

 

18. Contact

 

If you have any questions about these Terms, please contact Microblink at legal@microblink.com.

 

 

SPECIFIC TERMS

 

  • Demo, mobile and web applications

 

The subject Service entails complimentary applications containing Microblink products. Please note that said Service is made available to showcase the capabilities of Microblink technology and/or to share with Microblink the respective User Content, as applicable, and might not include all functionalities of Microblink products. You acknowledge and accept that the Service may not be available on all platforms or all wireless devices.
By downloading and using this Service, Microblink grants you a complimentary, limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right to download, install and use the respective Service on electronic devices owned or controlled by you, for your personal and non-commercial purposes and strictly in accordance with these Terms. Furthermore, you agree not to delete, obscure or alter any notice (including but not limited to any copyright or other proprietary rights notice) or link that appears in the Service or in any way modify, build on, adapt, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or otherwise commercialize the Service, nor are you allowed to authorize any third party to any of the actions above. As applicable, you acknowledge that certain data from the scanning results might be automatically anonymized due to country-specific laws and regulations. In such cases, you acknowledge and agree to be solely responsible for any de-anonymization of such data.

 

In case the Service collects personal data (as indicated in the applicable consent), upon each installation of the Service, you will be awarded a unique identifier for the respective Service. Such unique identifier(s) are highly pertinent as they enable you to exercise your right to request deletion of your personal data from Microblink’s channels in accordance with the applicable data privacy laws. You can find your unique identifier when sending a deletion request directly from the Service. Please note that you are solely responsible for safeguarding your unique identifier(s). Once awarded, Microblink shall not have access thereto and shall bear no responsibility in case you lose your unique identifier(s) nor hold any liability for the damages that might derive therefrom.

 

  • Trial and pilot use of products and/or services

 

a) Trial Service – Trial use of Microblink products and/or services as covered by these Terms is a time-limited, free of charge, use-limited, revocable, non-exclusive, non-transferable, non-sublicensable and worldwide right solely to test Microblink products and/or services available for trial use in order to evaluate them for potential purchase. Please note that the respective Service is available only for free trial non-commercial use of the products and/or services, unless you executed an appropriate agreement with Microblink to use the products and/or services in production. Trial Service shall terminate with the expiry of the trial keys enabling the use of the product/service, as indicated for each such key.

 

b) Pilot Service – The pilot use of Microblink products/or services is a one-time, time-limited right that allows the user to integrate, test and evaluate the respective Microblink products and/or services as a part of the user’s application within the limited pilot license term and usage limitations as determined in the applicable quote issued by Microblink. You acknowledge that other pilot-specific terms may be regulated by the applicable quote and agree to adhere therewith. After the expiry of the pilot Service or reaching usage limitation, you acknowledge that the products and/or services will no longer be available and you agree to either destroy or cease the use of all copies of the respective Microblink products (as applicable) or execute an appropriate agreement for the continued use of Microblink products and/or services.

 

Regardless of whether the applicable Service is trial or pilot, please note that any part of the Service is licensed, not sold, to you. You acknowledge that Microblink and Microblink’s licensors, if any, own all right, title and interest in and to the Service, including all intellectual property rights therein, and that Microblink retains ownership of all copies of the Microblink products even after their inclusion in your solution. You undertake not to delete or in any manner alter the copyright, trademark or other proprietary rights notices or markings which may appear within the Service. Microblink reserves all rights in the Service not expressly granted to you in these Terms.

 

Additionally to the Service terms as defined above, you shall not:

 

  1. copy, reproduce, modify, adapt, build on or create derivative works of the Service or a part thereof. Only a copy of mobile, in-browser SDK or web-based API with a validly generated license/API key is allowed pursuant to applicable terms whether defined herein or in an applicable agreement between you and Microblink;
  2. sell, rent, lease, distribute, transfer, sublicense, lend or otherwise assign any rights to, or any part of, the Service to any third party or otherwise commercially exploit the Service;
  3. make the Service available to multiple users by any means, including without limitation by uploading the Service to a file-sharing service or other types of hosting service or by otherwise making the Service available over a network where it could be used by multiple devices at the same time;
  4. disassemble, decompile, reverse engineer, or attempt to derive the source code of any part of the Service, or permit or authorize a third party to do so, except to the extent such activities are expressly permitted by law. You agree to comply with any technical restrictions in the Service that allow you to use the Service only in certain ways;
  5. access the Service in order to build a similar or competitive service;
  6. scrape, build databases or otherwise create permanent copies of any content derived from the Service, or collect any data incorporated in the Service in any automated manner such as through the use of bots, spiders, crawlers or any other automated means;
  7. exploit the Service in any unauthorized way whatsoever, including without limitation, by trespass or burdening network capacity; or
  8. use the Service in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of Microblink or any other person.

 

 

  • Microblink website and its subdomains

 

Some of the information published on the respective Service may contain projections or other forward-looking statements regarding future events or anticipated performance of Service or Microblink products and/or services. You can recognize such statements, among other, by:

  • the use of words such as “believes,” “expects,” “anticipates,” “estimates” or words of similar meaning;
  • their specific denomination as forward-looking; or
  • their content encompassing a description of Microblink’s plans, objectives or goals for future products or operations.

 

You acknowledge these statements are only predictions and that factors out of Microblink’s control could cause actual results to differ materially, including economic, competitive, governmental and technological influences affecting Microblink’s operations, markets, products and services. Microblink does not assume any obligation to update forward-looking statements once made in order to reflect events that occur or circumstances that exist after the date on which said statements were made. By accessing Microblink website and its subdomains, you acknowledge your awareness of your rights and obligations defined in Microblink’s Privacy Policy and undertake to act in accordance with all applicable laws and regulations related to personal data and data security.

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