When AI Acts: An Agentic Masterclass for Fraud, Identity & Risk Teams

What should fraud, identity, and risk teams be preparing for as AI agents begin acting on customer’s behalf?

From customer purchases to agents paying for data, services, and API access, agentic activity could take very different forms. This masterclass will explore what those differences mean for establishing trust, adapting fraud controls, and determining responsibility and how businesses can prepare while adoption and infrastructure are still evolving.

We explore:

• How different forms of agentic activity could develop and why they may require different approaches.
• What businesses need to understand about the person behind an agent, their intent, and the authority they have delegated.
• Where existing fraud and risk controls remain useful, where they may create friction, and how responsibility could change.
• What to prioritize today, from measuring actual activity to improving discovery, data quality, and infrastructure.